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About the Role

The Project Manager, Next Generation Accreditation Program (NGAP), will play a key role in supporting one of the most significant transformation initiatives underway at HSO and Accreditation Canada. This role is ideal for a highly organized and proactive project management professional who thrives in complex environments, enjoys bringing people together around a common objective, and has a proven ability to maintain momentum across multiple concurrent initiatives.

Responsibilities

Lead the day-to-day planning, coordination, execution, and monitoring of the Next Generation Accreditation Program's projects and associated workstreams.
Develop, maintain, and monitor integrated project plans, schedules, milestones, deliverables, and reporting mechanisms to support informed decision-making and successful project delivery.
Coordinate activities across multidisciplinary teams, ensuring alignment and effective collaboration among program design, digital enablement, operations, communications, training, and implementation initiatives.
Support governance structures, including steering committees, leadership forums, project status reviews, and executive reporting processes.
Track project progress and performance, identifying issues, risks, dependencies, and resource constraints, and facilitating timely mitigation strategies.
Facilitate project meetings, workshops, planning sessions, and stakeholder engagement activities to support collaboration, accountability, and decision-making.
Support budgeting, resource planning, prioritization activities, and project administration to maintain momentum and achieve key milestones.
Ensure project documentation, decisions, action items, and reporting are maintained and communicated effectively.
Support implementation planning and organizational readiness activities to facilitate successful deployment of program deliverables.
Promote project management best practices and continuous improvement across the program.

Requirements

Bachelor’s degree in business administration, Health Administration, Project Management, Public Administration, Healthcare, or a related discipline. An equivalent combination of education and experience will be considered.
7+ years of progressively senior project or program management experience, including leadership of large-scale transformation initiatives.
Experience working in cross-functional environments that include operational, digital, product, and client-facing teams.
Demonstrated experience coordinating multiple concurrent projects, stakeholders, and priorities within complex environments.
Strong knowledge of project planning, governance, risk management, project controls, and stakeholder engagement practices.
Proven experience establishing reporting frameworks, developing project performance indicators and dashboards, preparing executive reporting material and coordinating governance processes for senior leadership.
Excellent communication, facilitation, relationship-building, and influencing skills.
Strong organizational skills, attention to detail, and ability to drive execution while managing competing priorities.
Master’s degree in project management.
PMP, PRINCE2, Agile, Scrum, Prosci, or other recognized project or change management certifications.
Experience within healthcare, accreditation, standards development, quality improvement, not-for-profit, or public-sector environments.
Professional proficiency in both French and English is considered a strong asset to effectively engage and collaborate with stakeholders across Canada.

Skills

Project Management
Program Management
Cross-functional Team Leadership
Stakeholder Engagement
Risk Management
Governance
Reporting
Communication
Facilitation
Relationship Building
Influencing
Organizational Skills
Attention to Detail
Execution
PMP
PRINCE2
Agile
Scrum
Prosci
Change Management
French Language Proficiency
English Language Proficiency

Location

Ottawa (Hybrid Work Model)
Montreal (Hybrid Work Model)
Toronto (Hybrid Work Model)
Remote in Canada

Work Type

Full-time
Permanent
Hybrid Work Model
Remote

Experience Level

7+ years of progressively senior project or program management experience
Leadership of large-scale transformation initiatives

Education Level

Bachelor’s degree in business administration, Health Administration, Project Management, Public Administration, Healthcare, or a related discipline
Master’s degree in project management
PMP, PRINCE2, Agile, Scrum, Prosci, or other recognized project or change management certifications

Salary/Compensations

$98,000 - $115,300 (Commensurate with experience)

Benefits

Competitive compensation and benefits
Defined benefit pension plan
Time off programs
Office closure during last week of December
Professional development support

About the Company

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit, revenue generating organizations.
Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 15,000 locations across five continents.
Our people-centred programs and services have been setting the bar for quality across the health ecosystem for 65 years.
Join us toward a future that will lead to safer care and a healthier world.
Let’s follow a mission together, where we empower and enable people around the world to continuously improve quality of care.
We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022, 2023, 2024 and 2025.

Equal Opportunity

HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success.
We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities.
Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.
Artificial intelligence (AI) tools are not utilized to screen, assess or select candidates for positions at HSO.