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About the Role
ServiceNow is seeking a seasoned CRM Account Executive with expertise in selling front office transformation solutions into the Financial Services industry. This role involves driving the adoption of CRM and AI-powered workflow solutions, overseeing market success, and expanding the reach of next-generation CRM and AI products.
Responsibilities
- Develop and execute a territory strategy focused on high-value use cases specific to banking, insurance, and wealth management.
- Provide industry-specific input during account planning, aligning target accounts and use cases with the ROI potential of AI-driven CRM solutions.
- Prospect and grow pipeline in CRM greenfield accounts and grow existing CRM partnerships through consultative selling.
- Partner with account teams and implementation partners to close net new sales opportunities.
- Act as the primary expert for Financial Services Industry (FSI) CRM within the territory.
- Spearhead net new sales initiatives and collaborate with core account teams to drive front office transformation.
- Lead net new opportunities and enable Account Executives and Sales Development teams with specialized knowledge.
- Identify, qualify, and accelerate CRM opportunities within global accounts.
Requirements
- 7+ years of expertise selling front office transformation solutions into Financial Services.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 7+ years knowledge of enterprise software and/or specialty solutions area to lead solution win.
- Experience as a new logo hunter, Sr AE or Sr Solutions sales executive.
- Understanding of business sales processes.
- Travel required: 30-50%.
Skills
- CRM
- AI
- Front office transformation
- Consultative selling
- Enterprise software sales
Location
- San Diego, California
Work Type
- Flexible
- Remote
Experience Level
- 7+ years
Salary/Compensations
- $137,000 - $185,050
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- On Target Earnings (OTE) incentive compensation structure
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
About the Company
- ServiceNow is a global market leader providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.