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About the Role
Family Service League is seeking a full-time Peer Specialist for the Critical Time Intervention (CTI) program. This role provides CTI services as a care manager from a lived-experience perspective to individuals with behavioral-health needs who have not been successfully engaged in services during or after critical transition periods. The CTI program promotes community integration, self-advocacy, and access to ongoing support.
Responsibilities
- Utilize lived experience with behavioral health to provide non-clinical Care Management to adolescents and adults with a full range of DSM diagnoses.
- Collaborate with a multidisciplinary team, including clinicians, Care Managers, Peer Specialists, and nurses, on referrals, resources, and interventions.
- Facilitate linkages and coordinate care planning with other providers to ensure goal-directed collaborative care and care transitions.
- Coordinate with collateral contacts, including family and other providers.
- Assess for Social Determinants of Health and facilitate linkages to community providers and supports.
- Establish and maintain positive working relationships with others, both internally and externally.
- Complete all clinical documentation in accordance with NYS Office of Mental Health in an electronic medical record.
- Assess situations to determine importance, urgency, and risks, and make timely decisions in the best interests of the organization.
- Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
- Provide in-person, field-based support to clients in the community, as well as in-office settings.
- Provide services to clients beginning in hospital settings and spanning approximately 9 months following discharge.
- Coordinate and connect to community resources.
- Attend routine supervision and team meetings.
- Complete training and maintain proficiency with de-escalation skills.
- Abide by FSL’s Code of Ethics.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required.
- Certified Peer Specialist or Youth Advocate required.
- Relevant life experience required and willingness to draw upon this experience to engage individuals and serve as a role model required.
- Prior experience in a behavioral health setting preferred.
- Excellent interpersonal and verbal and written communication skills required.
- Ability to solve problems, make clear decisions, and work independently, as well as part of a team required.
- Proficient computer skills, including Microsoft Office and Electronic Health Records required.
- Bilingual in Spanish strongly preferred.
- Valid and clean NYS Driver's License required.
- Some evening and weekend hours may be required.
- General computer and keyboarding skills.
- Ability to sit and stand for long periods of time.
Skills
- Interpersonal skills
- Verbal communication skills
- Written communication skills
- Problem-solving skills
- Decision-making skills
- Teamwork skills
- Independent work skills
- Computer proficiency
- Microsoft Office proficiency
- Electronic Health Records proficiency
- De-escalation skills
Location
- Mastic, NY
Work Type
- Full-time
- Community-based
- Field work
Experience Level
- Entry level
Education Level
- High school diploma or equivalent
- Certified Peer Specialist or Youth Advocate
Benefits
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts
About the Company
- Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.