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About the Role

The Field Solutions Engineer, Strategic Programs is a field-deployed technical role responsible for growing business at existing strategic accounts by identifying, qualifying, and standing up new production programs. This role also enables manufacturing partners to execute these programs successfully. It requires technical credibility with engineers and machinists, commercial acumen with procurement and program leadership, and the ability to operate independently in the field.

Responsibilities

Serve as the embedded technical advisor at assigned strategic customer sites.
Identify, qualify, and develop new production program opportunities within existing accounts.
Conduct discovery sessions with customer teams to uncover business and technical requirements.
Build the technical business case for conversion, including DFx recommendations, process selection, cost reduction, and lead time improvement.
Partner with Sales and Account Management to overcome technical objections and accelerate opportunities.
Own a defined growth target across the assigned account portfolio.
Translate customer requirements into executable technical packages for manufacturing partners.
Support partner identification and qualification for new programs.
Conduct on-site partner visits to validate process capability, first article readiness, and inspection methods.
Coach partners through ramp-up, troubleshooting production issues, resolving quality escapes, and driving corrective action.
Identify partner capability gaps and work with the Partner Network team to close them.
Drive partner performance against on-time delivery, quality, and cost objectives.
Own technical execution from program award through production launch and steady-state supply.
Lead resolution of manufacturability, quality, capacity, and scheduling issues.
Escalate risk early and coordinate mitigation across customer, partner, and internal teams.
Support production ramps, program transfers, and new product introductions.
Track and report program health against objectives.
Feed field learnings back into Product, Engineering, and Operations.
Contribute case studies, technical content, and marketing collateral.
Represent Xometry as a technical voice at events and webinars.
Help codify repeatable playbooks for program identification, partner enablement, and launch.

Requirements

Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related technical field.
5+ years of experience in an engineering, manufacturing, or technical customer-facing role.
Demonstrated expertise across multiple manufacturing processes (e.g., CNC machining, sheet metal fabrication, injection molding, casting, additive manufacturing).
Ability to identify design for manufacturing (DFM) issues from CAD models and drawings.
Working CAD proficiency (SolidWorks preferred).
Working knowledge of GD&T, engineering drawing requirements, and inspection and QA practices.
Experience working directly with suppliers or contract manufacturers on production execution.
Track record of growing or expanding business within existing customer accounts.
Mechanically intuitive and comfortable in technical discussions with machinists and business reviews with procurement.
Consultative approach to understanding needs before proposing solutions.
Driven and self-motivated, able to manage multiple long-running programs with minimal oversight in a fast-paced environment.
Strong interpersonal, written, and verbal communication skills, including mastery in English.
Comfortable with ambiguity and building processes while executing.
Must be a citizen or legal resident of the United States, or hold a visa that allows you to work in the United States without sponsorship.

Skills

DFM
CAD
GD&T
Engineering Drawing Requirements
Inspection Practices
QA Practices
Supplier Management
Contract Manufacturing
Account Growth
Technical Sales
Program Management
Communication

Location

Remote
Based within reasonable driving distance of assigned strategic customer sites

Work Type

Hybrid
Field-deployed

Experience Level

5+ years of experience

Education Level

Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related technical field

Salary/Compensations

$101,000 - $150,000 annually + commission

Benefits

401(k) match
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Generous paid time off (vacation, sick leave, floating and fixed holidays)
Maternity and bonding leave
EAP
Other wellbeing resources

About the Company

Xometry powers the industries of today and tomorrow by connecting people with big ideas to the manufacturers who can bring them to life.
Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Equal Opportunity

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.