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About the Role
Family Service League is seeking a full-time Case Manager for the Children’s Health Homes program. The Case Manager will offer care coordination to children and young adults with mental illness and/or chronic medical conditions, developing strength assessments, individualized plans, and supporting goal achievement. Travel is required.
Responsibilities
- Engage with clients who have a primary history of mental illness.
- Develop strengths assessment with clients.
- Offer crisis and safety planning, in collaboration with mental health providers.
- Create individualized planning with the clients in the areas of health, education, mental health, vocation, socialization, benefits, legal and life skills.
- Meet a minimum of 2 times per month to support the youth with their goal achievements.
- Assist in the coordination of services with providers, benefit systems and the community.
- Assist in the linkage to service providers, benefit systems and the community.
- Advocate for clients as needed.
- Help clients navigate service systems so they get the support that they need in their recovery.
- Initiate crisis intervention with linkage to appropriate mental health or health services, as necessary.
- Report all client incidents and accidents.
- Inform supervisor when other providers are not collaborating in the effort to achieve services for the client or have plans to inappropriately discharge a client from housing.
- Follow guidelines set by the Office of Mental Health and Division of Mental Hygiene SPOA unit Risk Management.
- Attend and participate in monthly trainings for the evidence based High Fidelity Model.
- Perform all other duties as assigned.
Requirements
- Excellent interpersonal and organizational skills required.
- Strong verbal and written communication skills required.
- Ability to solve problems and work as part of a team required.
- Proficient computer skills, including Microsoft Office, required.
- Valid and clean NYS Driver’s License required.
- This position requires sitting for long periods of time and travelling to conduct home visits.
Work Type
- Full-time
- Hybrid Schedule
- Flexible Hours
Experience Level
- 2 years of related experience (with Bachelor's Degree)
- 1 year of related experience (with Master's Degree)
Education Level
- Bachelor’s Degree in Social Work
- Master’s Degree
Benefits
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts
About the Company
- Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.