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About the Role
The Head of Technology Delivery serves as the operational backbone of the Technology department, owning end-to-end product quality, streamlining delivery processes, and leading the strategic adoption of internal AI tools. This role partners closely with engineering, product, and data leaders to raise the standard of technology delivery, supporting Success Academy’s academic and operational goals.
Responsibilities
- Own end-to-end quality standards, testing frameworks, and release governance to ensure high-performing technology deployments.
- Audit delivery processes, implement repeatable operating models, and drive agile best practices to reduce cycle times and eliminate bottlenecks.
- Lead internal AI adoption by identifying high-leverage workflows, establishing ROI frameworks, and deploying tools that boost productivity and delivery quality.
- Partner with CTO and school operations leaders to align technology delivery timelines with organizational needs and the academic calendar.
- Establish health KPIs, track team velocity, and proactively mitigate risks across all active product initiatives.
Requirements
- 10+ years of experience in technology delivery, engineering program management, or a related field, with at least 5 years in a senior leadership role.
- Proven track record of optimizing agile delivery frameworks, test strategies, and quality assurance practices in complex, multi-team environments.
- Hands-on experience evaluating and implementing AI/ML productivity tools responsibly within an enterprise setting.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or an equivalent combination of education and experience.
Skills
- Strategic Execution
- Continuous Improvement
- Influencing & Communication
- Bias for Action
Location
- NYC Financial District
Work Type
- Hybrid
Experience Level
- Senior leadership role
Education Level
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or an equivalent combination of education and experience.
Salary/Compensations
- $250,000—$275,000 USD
Benefits
- Medical, dental, and vision coverage starting your first day (SA covers 82% of our core medical plan)
- Free One Medical membership
- Confidential mental health support via EAP/Talkspace
- 403(b) retirement plan with a 3% employer match
- Up to $2,400/year in employer HSA contributions
- Employer-paid life/disability insurance
- Public Service Loan Forgiveness (PSLF) eligibility
- Generous paid time off
- Paid holidays
- Paid parental leave
- A $50/month cellphone stipend ($600/year)
- Pre-tax commuter benefits
- Backup family care
- Performance-based earning incentives
About the Company
- Success Academy is a fast-growing, high-performing network of public charter schools in New York, expanding to Florida.
- We are dedicated to ensuring children have access to a fun, rigorous, whole-child education regardless of zip code or economic status.
- When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Equal Opportunity
- Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds.
- We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world.