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About the Role
The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property, and ensuring the property team is positive and successful. This role requires someone who loves to wear many hats—handling everything from tech workflows to hands-on residents relations.
Responsibilities
- Support the property’s financial goals, manage the asset in the owners’ best interest and in accordance with Company policies.
- Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
- Consistently enforce policies of the community in conjunction with Fair Housing Laws.
- Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Provide oversight of the team to ensure Company procedures are being followed, resulting in orderly and efficient workflows.
Requirements
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Skills
- Master of high-level customer service
- Outstanding communication
- Competence in personal computer skills
- Keyboard proficiency
- Internet search skills
- Math skills
- Microsoft Office Suite including Word, Excel, and Outlook
Location
- San Francisco, CA
Work Type
- On-site
Experience Level
- Minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager
- 3 years supervisory experience in a customer-service related business with appropriate certification(s)
Education Level
- California Certified Resident Manager or Property Manager Certification preferred
Salary/Compensations
- $78,000.00- $87,000.00
Benefits
- Bonus opportunity* (position dependent)
- Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
- Housing discount program***
- 401(k) retirement plan with company match
- Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
- Employer-sponsored short-term and long-term disability coverage
- Company-paid life insurance
- Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
- Employee Assistance Program (EAP)
About the Company
- At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.
- We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.
- We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.
Equal Opportunity
- Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.
- The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.