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About the Role

Basis is seeking an experienced Strategic Account Partner to grow and deepen relationships with our largest and most innovative clients. As a key member of the GTM team, you will serve as the strategic lead for a portfolio of our largest clients, helping align teams, lead growth initiatives, and ensure clients realize the full value of their investment. You will build durable executive relationships, establish clear account strategies, and maintain strong partnership health, managing a portfolio of high-impact accounts with ownership of long-term value creation.

Responsibilities

Navigate complex organizations and build consensus across diverse stakeholders with developed multi-threaded executive relationships.
Design and execute account strategies that meet or exceed retention and growth targets.
Analyze each client’s business, priorities, and market context to translate long-term plans into focused account initiatives.
Lead expansion by identifying new use cases, business units, and stakeholders within assigned accounts.
Spearhead the sale for existing contracted areas and work with Account Executives on expanding contract opportunities.
Build and execute multi-year account plans that align customer goals with Basis growth objectives, clarify ownership, and create accountability across both organizations.
Orchestrate internal teams to remove blockers and deliver proactive outcomes.
Drive retention and expansion strategy, including opportunity development, forecasting, negotiation, and closing.
Define and manage the executive relationship strategy for each account.
Engage Basis leaders as executive sponsors and lead executive business reviews that support retention and growth.
Represent Basis at customer events, industry forums, and executive gatherings to strengthen our brand and strategic position.

Requirements

9+ years in technology sales, strategic account management, business development, or equivalent experience.
Experience working with top 100 accounting firms, Fortune 500 companies, or similarly complex enterprise customers.
Proven success developing and executing account strategies for large, strategic clients.
Exceptional relationship-building skills, including the ability to build multi-threaded relationships and align stakeholders across large organizations.
Experience identifying, developing, negotiating, and closing large, complex technology deals with enterprise customers.
Strong consultative selling skills and the ability to become a strategic partner rather than a vendor.
Executive presence and experience presenting to and negotiating with C-suite leaders, finance, IT, business teams, procurement, legal, and internal stakeholders.
Experience selling emerging technologies or complex solutions to large enterprises.
Strong cross-functional collaboration with teams across product, engineering, customer success, partnerships, and other functions.
Resourceful problem solver who can navigate ambiguity and move complex initiatives forward.
Bachelor’s degree in a relevant field or equivalent professional experience.
Passion for AI and emerging technologies, with enthusiasm for helping the accounting industry adopt AI responsibly.
Builder mindset and interest in shaping the playbook for a rapidly scaling function.
High ownership and urgency; able to move quickly without waiting for perfect information.

Skills

Strategic Account Management
Business Development
Technology Sales
Relationship Building
Consultative Selling
Executive Presence
Cross-functional Collaboration
Problem Solving
AI
Emerging Technologies

Experience Level

9+ years

Education Level

Bachelor's degree or equivalent professional experience

Benefits

Premium Medical, Dental, and Vision coverage
Life Insurance
6 coaching & 6 therapy sessions through Spring Health
100% Wellhub Gold membership coverage
Access to gyms like Lifetime, SoulCycle, NYSC
Access to wellness apps like Strava & Headspace
Unlimited PTO
12 paid company holidays
Daily meal stipends
Fully stocked kitchen
$300 toward custom desk setup
Pre-tax commuter benefits
401(k) retirement plan
Monthly office activities
Frequent optional team happy hours
Parental Leave

About the Company

Basis builds real agents that do real work in the real economy.
Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world.
We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale.