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About the Role
Socure is building the identity trust infrastructure for the digital economy. This role manages a team of Solution Consultants focused on the channel and strategic alliance vertical, serving as the primary technical point-of-contact throughout the sales cycle and product implementation process. The leader will be a subject matter expert for all Socure products, responsible for understanding accounts, clients, and ensuring successful growth.
Responsibilities
- Manage the vision and strategy for the Solution Consulting function for Channel Pod.
- Supervise a team of highly skilled Solution Consultants to improve team performance.
- Conduct effective After Action Reviews to instill effective team learning habits.
- Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team.
- Partner with Product, Engineering, Sales, and executive leadership to devise short and long term strategies tied to customer implementation and ongoing technical needs.
- Structure the Channel Pod team to support Socure’s sales and product goals and initiatives.
- Communicate effectively up, down, and laterally to ensure alignment of work.
- Provide purpose, motivation, and direction to members of the Solution Consulting team.
- Partner with Socure Leadership to recruit and retain top-tier talent.
- Assist the team in supporting Socure’s largest, most strategic accounts.
- Own both the long-term technical strategy and the day-to-day operations, including fostering innovation and implementing best practices.
- Design, implement and maintain Solution Consulting playbooks to streamline operations and measure performance.
- Solve business problems by turning raw data into actionable insights.
- Proactively mitigates risk by identifying and controlling internal and external risk factors.
Requirements
- Bachelor’s degree in Business, Risk Management, Information Technology, or a related field.
- MBA or certifications in the domain market are a plus.
- 10+ years of experience in consulting, solution design, or product management within similar field.
- Deep understanding of the challenges, regulations, and business models within the channel market.
- Familiarity with risk management solutions, compliance frameworks, and data analytics tools used within the specific industry.
- Proven track record of building and leading teams to obtain outlined KPIs for solution consulting/engineering selling into channel & strategic alliance partners.
Skills
- Strong client-facing and communication skills with the ability to simplify complex solutions for both technical and non-technical stakeholders.
- Ability to lead workshops, presentations, and client consultations.
- Strong problem-solving skills with an innovative approach to solution design.
- Excellent consultative selling and client relationship management skills.
- Strong technical acumen and the ability to communicate effectively with both product and technical teams.
- Proven ability to influence cross-functional teams and manage complex customer engagements.
Location
- New York City, NY
- Washington, DC
- Seattle, WA
- Miami, FL
- San Francisco, CA
- Austin, TX
Work Type
- Full-time
Experience Level
- 10+ years of experience
Education Level
- Bachelor's degree
About the Company
- Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts.
- The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
- We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision.
- If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
Equal Opportunity
- Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.