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About the Role
Mohawk is looking for an Account Executive to act as the principal selling agent within an assigned territory, achieving short and long-term business objectives through discovering new customers and markets. The ideal candidate is business-minded, organized, high-energy, a proven winner, and a self-starter who thrives in fast-paced, complex selling environments with multiple stakeholders.
Responsibilities
- Performs sales calls, including traveling to customer facilities, providing information and support, making sales presentations, calculating prices, taking orders, and closing transactions.
- Contacts prospects, explaining product/service features and merits using persuasive sales and negotiation techniques.
- Answers questions about products/services, referring appropriately when needed.
- Monitors territory performance against objectives and takes action to improve performance.
- Provides customer service to ensure issue resolution within marketing policies.
- Communicates customer requirements and requests support from other departments.
- Provides product-specific customer feedback to assist in achieving company goals.
- Assists in establishing sales objectives for the territory and ensures sales activities comply with policies and procedures.
- Maintains corporate ethical and professional standards.
- Stays informed of industry, product, economic, and territory changes that may impact sales and business.
- Provides timely reporting of field activities and special reports for business and product planning.
- Assists in developing a territory coverage plan defining support and customer contact frequency.
- Performs analysis on region opportunities and develops sales forecasts and statistical reports.
- Identifies additional activities, training, or materials needed to achieve specific product sales goals.
- Responsible for identifying and improving activities that affect customer perception.
- Provides recommendations for expense budgets and manages business expenses according to guidelines.
- Ensures company-owned equipment, vehicles, documents, and materials are used, maintained, and stored per policy.
- Performs other duties as required.
Requirements
- High school diploma required.
- 1-3 years of progressively responsible work-related experience.
- Combination of education and training which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
- Ability to learn and maintain in-depth knowledge of the company’s diverse business and product lines.
Skills
- Excellent presentation, oral, written, and interpersonal communication skills.
- Ability to interact and negotiate effectively with internal and external customers and business contacts at all organizational levels.
- Ability to communicate in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism.
- Ability to work and communicate with diverse groups.
- Ability to achieve results through team efforts.
- Ability to persuade, market, and sell new ideas.
- Ability to gather, assemble, correlate, and analyze statistical and financial data to develop solutions.
- Ability to interact with and track orders through mohawkNet system.
- Ability to travel.
Location
- Assigned territory
Work Type
- Full-time
- Domestic travel
Experience Level
- 1-3 years
Education Level
- High school diploma
- College degree preferred
About the Company
- Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.
- Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring.
- Industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements.
- Brands include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step.
- Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Equal Opportunity
- Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.