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About the Role
The Category Manager is responsible for overseeing and optimizing procurement and management strategies for IT-related goods and services, including hardware, software, cloud services, and telecommunications. This role focuses on driving cost efficiency, improving supplier relationships, and aligning purchasing strategies with organizational goals. The Category Manager will serve as the interface with IT business lines to lead supplier relationship and performance management, implementing organizational strategies to ensure the highest level of service based on C&W’s Procurement Policies and Procedures. This role requires an in-depth understanding of the business impact of procurement and technical contributions, and develops major goals to support the organization's strategy.
Responsibilities
- Creates a working environment that encourages high performance and innovation.
- Becomes a trusted advisor and subject matter expert on the categories.
- Removes roadblocks to enable the delivery of procurement and client account goals.
- Promotes compliance with C&W’s code of conduct.
- Develop and implement a strategic sourcing plan for IT related goods and services.
- Conduct Global, Regional and Country market research to stay updated on industry trends and identify opportunities for cost savings and quality improvements.
- Set category goals aligned with company objectives and regularly measure performance against these targets.
- Responsible for working with procurement business partners and service line leadership to align category management vision with service line and procurement priorities.
- Incorporates industry best practices into category delivery.
- Utilizes demand planning to target value from supplier agreements.
- Identify, evaluate, and establish relationships with IT vendors, suppliers, and service providers.
- Negotiate favorable terms and contracts, ensuring compliance with internal policies and industry regulations.
- Manage supplier performance and conduct periodic reviews to assess service levels, cost-effectiveness, and alignment with business needs.
- Monitors preferred supplier utilization, builds roster to ensure capability to deliver across the service line portfolios, and monitors performance to ensure capability to meet account needs.
- Ability to develop and understand data analytics, to mine data to drive in-depth analysis of C&W’s 3rd party spend.
- Communicates supply category preferred supplier metrics and helps the business drive greater adoption of the preferred supplier network.
- Develops and maintains strong relationships with business units and the category management team.
- Drives for results by consistently achieving goals in a timely manner.
- Develops and delivers communications with clarity and impact, ensuring consistent messaging.
- Encourages creation and brings new best in class ideas and approaches to the table for developing and executing category strategies and working within the supply market to ensure Cushman & Wakefield meets or exceeds their objectives.
- Working cross-functionally with other departments including Finance, Operations, TDS, HR, Project Management, etc. for delivery of category strategies.
- Identify and mitigate risks within the IT supply chain, including cybersecurity risks, service disruptions, and compliance issues.
- Work with the legal team to ensure vendor contracts include necessary risk management and compliance clauses.
- Working with C&W Legal Counsel to ensure consistent templates and fall back language to enable effective negotiations and risk mitigation.
- Ensure effective and up-to-date commercial arrangements.
- Strong problem-solving skills utilizing continuous improvement techniques.
- Utilizes change management techniques to drive the development and utilization of a preferred supplier program.
Requirements
- Bachelor’s degree
- 5-8 years of category management experience
- Professional certifications preferred e.g., CPSM, CIPS, C.P.M., or evidence of continued professional growth
- In-depth knowledge of IT Procurement and fundamentals, IT specific category specific knowledge
- Strong interpersonal and analytical skills
- Ability to build relationships with key business stakeholders and 3rd party vendors
- Inner drive to accomplish goals and not deterred by obstacles
- Capacity to develop innovative strategies and solutions, Creative problem solver
- Contract negotiation and ongoing management skills
- Analytics, ability to mine data to drive in depth analysis
- Building and managing diverse supplier relationships
- Interface with all levels in the organization
- Project Management
- Continuous improvement
- Personal flexibility
- Independent worker, self-starter
- Organizational savvy
- Innovativeness
- Effective Communication & Presentation skills
- Decision making & crisis management
- Business Influence, interviewing and active listening
- Knowledge of effective supplier risk management techniques
Skills
- IT Procurement
- Category Management
- Strategic Sourcing
- Market Research
- Goal Setting
- Performance Measurement
- Supplier Relationship Management
- Vendor Management
- Contract Negotiation
- Data Analytics
- Business Influence
- Risk Management
- Cybersecurity Risk Management
- Continuous Improvement
- Change Management
- Problem-Solving
- Interpersonal Skills
- Analytical Skills
- Communication Skills
- Presentation Skills
- Decision Making
- Crisis Management
- Interviewing
- Active Listening
- Supplier Risk Management
Location
- Remote
Work Type
- Full-time
Experience Level
- 5-8 years
Education Level
- Bachelor's degree
Salary/Compensations
- $93,500.00 - $110,000.00
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance programs
- Paid time away from work
- Unpaid time away from work
- Competitive pay
About the Company
- Cushman & Wakefield is a global real estate services firm.
Equal Opportunity
- Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
- In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.