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About the Role
The Equipment Manager is responsible for overseeing the daily operations of the vending, markets, and OCS equipment shop. This role involves managing refurbishment, inventory control, and coordinating equipment movement for installations and removals. The manager will lead technicians, support technical resources, partner with procurement, and ensure equipment is prepared accurately and safely to meet business needs.
Responsibilities
- Oversee the vending, markets, and OCS equipment shop, directing the day-to-day work of installers and refurbishment technicians.
- Direct the daily production of equipment refurbishment, ensuring units are cleaned, repaired, tested, and meet company standards.
- Maintain oversight of equipment inventory, including available, refurbished, awaiting repair, and retired assets.
- Schedule and coordinate equipment installs, removals, swaps, deliveries, and shop preparation activities.
- Partner with procurement to order new equipment, replacement units, and related resources.
- Serve as an operational and technical resource for lead technicians, installers, and refurbishment technicians.
- Coordinate equipment readiness for vending, markets, and OCS projects.
- Monitor shop workflow, labor allocation, turnaround time, and refurbishment volume.
- Support safe work practices in the shop and in the field.
- Maintain accurate records related to equipment status, inventory movement, and productivity.
- Communicate clearly with operations, sales, procurement, service leadership, and other internal teams regarding equipment status.
- Perform other related duties as assigned.
Requirements
- Relevant experience in equipment management, refurbishment, installation coordination, warehouse/shop operations, or related field.
- Strong leadership skills with the ability to direct installers, refurbishment technicians, and shop workflows.
- Experience managing equipment inventory, tracking asset movement, scheduling work, and coordinating multiple priorities.
- Ability to partner effectively with procurement, operations, sales, service, and leadership.
- Strong organizational, communication, and problem-solving skills.
- Solid understanding of safe equipment handling, loading, unloading, repair, shop production, and installation preparation practices.
- Valid driver's license and ability to meet company background, driving, and safety requirements.
- Operationally focused, organized, and able to balance daily production needs with installation deadlines and inventory requirements.
- Strong problem-solving skills and commitment to improving refurbishment quality, shop flow, asset readiness, and equipment utilization.
- Collaborative leadership style with the ability to support lead technicians, guide technicians, and coordinate effectively across departments.
- Commitment to safety, accountability, customer readiness, and operational excellence.
- Ability to lift/move up to 75 to 100 pounds.
- Perform tasks involving bending, standing, manual dexterity, climbing into trucks, reaching, walking, twisting, loading, unloading, and moving equipment.
- Work in shop, warehouse, customer site, and field installation settings.
- Travel to nearby branches or customer locations as required.
Skills
- Leadership
- Equipment management
- Refurbishment
- Installation coordination
- Warehouse operations
- Shop operations
- Inventory control
- Scheduling
- Procurement partnership
- Technical resource
- Operational resource
- Microsoft Office
- JIRA
- Inventory systems
- Scheduling systems
- Dispatch systems
- Service systems
- Asset management systems
- Problem-solving
- Communication
- Organization
Location
- Lancaster
Work Type
- Full Time
- Onsite
Experience Level
- Manager
Salary/Compensations
- $68,000 - $70,000 / year
Benefits
- Health Coverage – Medical, Dental and Vision
- Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
- 401(k)
- Paid Time Off
- Wellness Programs
- Additional Perks
About the Company
- Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine.
- Our Mission: Delight our guest. Every meal. Every day.
- Our Core Values: Exceptional, Hospitality, Collaboration, Responsibility, Innovation.