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About the Role
As a Patient Care Associate, you will have the opportunity to make a difference in the lives of our patients each day. This role requires a high level of attention to detail and patient focus, adjusting your approach to their needs by communicating clearly and focusing on the accuracy of their medical records.
Responsibilities
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
- Schedules appointments and enters appointment date and time into computerized scheduler.
- Greets and directs patients, salespeople, and visitors.
- Registers patients by verifying that patient's record is up to date and accurate.
- Coordinates referrals for patients through insurance and other physician offices.
- Collects payment from patients and reconciles daily cash reports.
- Other duties as assigned.
Requirements
- 1-year experience in a fast-paced environment focusing on patient care OR customer service.
- Healthcare experience preferred.
- Proficient in MS Word, Outlook, and Excel.
- Data entry and medical office software knowledge preferred.
Location
- Austin, TX
Work Type
- Full Time
- Local Travel Only
Experience Level
- Entry
Education Level
- High school diploma or GED preferred
Benefits
- Generous Paid Time Off
- Medical, dental and vision benefits
- Paid Holidays
- Company paid life insurance
- 401(K)
- Paid mileage between practices during work hour
- On-going education available including certification reimbursement
- Discount Programs Including Vision discounts on products and services
About the Company
- Comprehensive EyeCare Partners (CompEye), with twelve ophthalmology practices across Nevada, Washington, Texas, and Utah, is a leader in delivering exceptional patient eye care.
- All CompEye practices and teammates subscribe to the following Values and Beliefs: Patient Focused, One Team, Compassion & Kindness, Continuous Innovation, Integrity, Results Driven.