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About the Role
The Chief Information Officer provides functional and strategic leadership, management, and operational supervision of information and telecommunication technology. This role oversees and manages the complex information technology functions and activities of the organization’s diverse business lines, from personal medical records to retail sales data. The CIO is a change agent, critical to building mission impact, while ensuring improved processes and controlling expenses. This role has latitude for independent decision-making within the I.T. portfolio with a budget of approximately $1.5MM and manages a team of 7-10 internal staff and a similar number of vendors. The CIO also leads the operational and strategic aspects of Cybersecurity and drives the implementation and development of AI guidelines, policies, and procedures.
Responsibilities
- Build and lead a culture of agility and adaptability among internal I.T. staff and vendors.
- Create an IT strategy that aligns with the organizations' strategic direction, controls costs, provides scalability, and capitalizes on evolving technologies.
- Ensure integration of business processes, technology solutions, data, and customer experience to drive capability, innovation, and revenue.
- Identify IT opportunities, costs, risks, and resulting business value for all IT investments.
- Establish and maintain a data-oriented I.T. department culture that gives easy, useable access to data.
- Assess department performance, infrastructure performance, and recommendations for continuous improvement of I.T. workflows.
- Manage the implementation, maintenance, and modification of dashboards.
- Direct, oversee, and manage the purchasing, design, implementation, and maintenance of information systems.
- Select, negotiate with, and manage vendors to build effective, results-oriented partnerships.
- Work closely with the CFO to identify critical priorities and maintain tight control over spending.
- Lead the development of IT budget, including capital expenses pertaining to technology projects.
- Develop and administer IT security strategy, and policies and procedures for network availability, security, and related issues.
- Ensure overall compliance with mandated standards including HIPAA, PCI, HITECH, and others.
- Manage all IT staff, contractors, and vendors.
- Assume full management responsibility for IT functions and services.
- Plan and supervise the development and delivery of IT-related training programs.
- Prepare cost-benefit analyses for changes in I.T. workflow and systems.
- Understand and internalize the thrift stores and mission strategic and tactical priorities of the organization and develop I.T. workflows and processes that support the achievement of those priorities.
- Develop and maintain an I.T. team and vendor structure that can consistently respond timely and effectively to our internal customers.
- Oversee on-time and on-budget delivery of critical software development projects.
- Build and publish a Service Level Agreement for internal customers and implement a process to ensure accountability.
- Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.
- Design, customize, and standardize technological systems and platforms to improve internal customer experience.
- Assess I.T. infrastructure and recommend changes aimed at effectively reducing denial-of-service issues.
- Maintain Availability at 99.999% and improve interoperability metrics to industry standards.
- Establish Asset Management protocol and controls for I.T. equipment.
- Fix gaps in equipment issuance and retrieval.
Requirements
- Master’s degree in Computer Information Systems or related field and 10 years’ experience in Information Technology, with a minimum of 4 years’ experience at the Expert Management level, OR Bachelor’s degree in Computer Information Systems or related field and 15 years’ experience in Information Technology with a minimum of 7 years’ experience at the Highest Management level
- Demonstrated experience in a Lead IT management role with responsibility for overseeing staff, budgets, vendors, and processes.
- Leadership experience must include operations, services, and activities of a comprehensive information technology program.
- Comprehensive knowledge of infrastructure, applications, security, and best practices for I.T.
Skills
- PMP certification
- ITIL certification
Location
- Brooklyn, NY
Work Type
- Hybrid
Experience Level
- Expert Management level
- Highest Management level
Education Level
- Master’s degree in Computer Information Systems or related field
- Bachelor’s degree in Computer Information Systems or related field
Salary/Compensations
- $200000.00 - $225000.00/yr
Benefits
- Benefits available upon request.
About the Company
- We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
- We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
Equal Opportunity
- The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
- Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.