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About the Role
The EUC Business Development Manager drives growth of SHI Canada's End User Computing (EUC) business across strategic OEM partners. This role enables sales teams, develops customer opportunities, and coordinates operational processes for end-user devices, acting as a liaison between SHI sales, OEM partners, and delivery resources.
Responsibilities
- Execute the Canadian EUC growth strategy across strategic OEM partners.
- Identify, develop, and advance seller-led customer opportunities.
- Build account plans, execute campaigns, and develop qualified pipeline.
- Train and enable sellers on EUC solutions, OEM programs, and device lifecycle services.
- Maintain current knowledge of OEM programs, certifications, incentives, and partner requirements.
- Manage registrations, funding opportunities, reporting requirements, and partner engagement activities.
- Develop and strengthen relationships with Apple, EUC OEMs, and distribution partners throughout Canada.
- Communicate pricing, supply chain, and program updates to sales teams.
- Review inventory availability, pricing, lead times, and device configuration options.
- Coordinate quotes, orders, staging, deployment, and logistics activities.
- Support Apple Business Manager, device enrollment, and Mobile Device Management (MDM) workflows.
- Resolve device assignment, enrollment, ordering, and seller experience issues to ensure successful delivery outcomes.
Requirements
- Bachelor's degree or equivalent professional experience.
- Three to five years of experience in technology sales, business development, channel management, or operations.
- Experience supporting end-user device procurement, deployment, or lifecycle management.
- Experience with deal registration processes, CRM platforms, and quoting tools.
- Knowledge of OEM partner programs, channel incentives, and distribution ecosystems.
- Working knowledge of device enrollment, provisioning, and lifecycle management processes.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong organizational, analytical, and problem-solving skills.
- Knowledge of Apple Partner Programs and Mobile Device Management (MDM) solutions preferred.
- Experience within the Canadian channel, reseller, or enterprise technology market preferred.
- Ability to travel within Canada as required.
- Fluency in English required.
- French language proficiency is considered an asset.
Skills
- Business Acumen
- Industry Knowledge
- Organization and Execution
- Communication
- Relationship Building
- Data-Driven Decision Making
- Ownership and Accountability
Location
- Toronto, Ontario
Work Type
- Hybrid
Experience Level
- 3-5 years
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $85,000 - $115,000
Benefits
- Medical
- Vision
- Dental
- 401K
- Flexible spending
About the Company
- Since 1989, SHI International Corp. has helped organizations change the world through technology.
- We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
- Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
- The heartbeat of SHI is our employees – all 7,000 of them.
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Equal Opportunity
- Equal Employment Opportunity – M/F/Disability/Protected Veteran Status