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About the Role
Drive operational excellence across Mercer's pharmacy benefits practice, managing process improvements, regulatory compliance, financial performance, and new service offerings. This role involves overseeing financial evaluations, renewal strategies, business placements, benchmarking, and project tracking while fostering strong relationships with carriers, vendors, and internal teams.
Responsibilities
- Lead continuous process improvement and risk mitigation initiatives, leveraging data to enhance efficiency.
- Develop and execute operational strategies that align departmental goals with company objectives and ensure smooth daily execution.
- Support business growth by enabling new service offerings across cross-functional teams.
- Ensure compliance with federal and state health and pharmacy regulations.
- Collaborate with internal and external stakeholders to align operations with business needs.
- Lead change management initiatives to adapt operations to evolving business environments.
- Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
Requirements
- Minimum of 8 years in Rx/pharmacy operations
- BA/BS degree
- Excellent verbal and written skills for stakeholder engagement
- Compliance and risk management background
Skills
- Process improvement (Lean/Six Sigma)
- Budget/financial management
- Familiarity with Workday or similar HRIS
Location
- Dallas
- Chicago
- Minneapolis
- Los Angeles
- New York
Work Type
- Hybrid
- Full-time
Experience Level
- 8+ years
Education Level
- Bachelor's Degree
Salary/Compensations
- $115,200 - $230,400
Benefits
- Professional development opportunities
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
About the Company
- Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Equal Opportunity
- Marsh is committed to embracing a diverse, inclusive and flexible work environment.
- We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
- If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
- Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.