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About the Role
Morgan Properties is seeking an Assistant Community Manager to provide exceptional resident experiences and ensure smooth community operations, potentially across multiple sites. This role involves being a trusted point of contact for residents and a reliable team member, managing competing priorities while creating memorable experiences.
Responsibilities
- Serve as the primary point of contact for residents and visitors, responding with empathy and professionalism.
- Conduct community tours for walk-ins and scheduled appointments.
- Support resident move-ins and move-outs to ensure a seamless process.
- Escalate resident concerns to leadership as necessary.
- Inspect homes prior to move-in to guarantee quality standards.
- Identify and report maintenance or curb appeal issues during property walks.
- Assist in the planning and execution of resident events.
- Ensure adherence to safety standards and community policies.
- Maintain accurate and up-to-date resident records.
- Support the preparation of community reports.
- Perform assigned day-to-day administrative tasks.
Requirements
- Possess 2+ years of experience in customer service or a related field.
- Exhibit excellent communication and interpersonal skills.
- Demonstrate the ability to problem-solve and maintain organization in a fast-paced environment.
- Hold a valid driver's license and be willing to drive between communities.
- Only candidates meeting specified requirements will be contacted.
Skills
- Customer service
- Communication
- Interpersonal skills
- Problem-solving
- Organization
- Administrative support
Location
- Multiple sites
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $24.00-$27.00/ hour
Benefits
- 20% Apartment Rental Discount
- $300 Morgan Essentials – paid quarterly
- Generous Paid Time Off
- 10 Holidays per Year
- Sick Leave
- Renewal Commissions
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AD&D Insurance
- 401(k) Retirement Plan with Company Match
About the Company
- Morgan Properties is a national real estate investment and management company established in 1985.
- Headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York.
- Specializes in multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans.
- Owns and manages a multifamily portfolio of over 110,000 units across more than 400 communities in 22 states.
- Consistently ranks among the largest multifamily owners in the country.
- Has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans.
- Employs over 2,500 individuals.
- Known for quick decision-making, strong capital relationships, and proven operational expertise.