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About the Role

Search is critical to delivering a seamless customer experience. We’re looking for someone to join and lead our Search team across New Verticals (Grocery, Convenience, Alcohol, and Retail). You will be responsible for defining, executing and optimizing product initiatives aimed at ensuring customers can quickly and confidently find what they’re looking for. You will work closely with product, engineering, and data science to launch experiences that make shopping 10x better for our customers. You’ll dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion across the app. You’ll report into a Director on our New Verticals Strategy & Operations team and manage a small team.

Responsibilities

Define, execute, and optimize product initiatives for search.
Ensure customers can quickly and confidently find what they’re looking for.
Work closely with product, engineering, and data science to launch experiences.
Dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion.
Build and scale new categories for customers, leveraging the DoorDash platform.
Develop the optimal strategy for best serving customers.
Transform strategies into operational experiments that create measurable and actionable outcomes.
Assess the operational and financial impacts of decisions and iterate based on data.
Lead and collaborate with a cross-functional team, including Product, Engineering, Data Science, and Design.

Requirements

8-12+ years of experience.
2+ years of experience managing high-performing teams.
Succeeded in high-performance cultures (tech, operations, strategy, consulting, banking, or related).
Solve problems from first principles.
Resist "this is how it’s always been done" thinking.
Root cause problems with a systems first approach.
Identify how to automate repeatable tasks using AI tools like Claude, Cursor, Gemini or Copilot.
Comfortable operating at 10,000 feet and 1 foot.
Willingness to get in the weeds and operate at the lowest level of detail.
Comfortable thinking long-term and inspiring a team.
Customer focused: identify consumer pain points, lead with the consumer front of mind, and build a strategy to enhance consumer experience.
Analytical: let data win arguments, comfortable pulling own data in SQL or modeling in Excel.
Able to support product use cases and troubleshoot issues using data.
Eager to understand how things work under the hood (ML models, engineering architecture).
Can collaborate seamlessly with technical teams to translate complex concepts into clear business strategies and customer outcomes.
Unafraid of ambiguity; rapid change and learning is exciting.
Thrive in ambiguous, startup environments.
An owner: always looking for opportunities to better work product and own the outcome.
Considered for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation (San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations).

Skills

AI tools (Claude, Cursor, Gemini, Copilot)
SQL
Excel modeling

Location

Remote

Work Type

Hybrid

Experience Level

8-12+ years
2+ years management experience

Education Level

BS/BA Degree (ideally business or engineering focused)
MBA is a plus

Salary/Compensations

$170,000—$250,000 USD

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)

About the Company

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.
Whether blatant or hidden, barriers to success have no place at DoorDash.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.