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About the Role

Accelerate Equinix’s growth in market share and revenue by penetrating new accounts and expanding existing ones. Protect and grow revenue in assigned accounts, drive customer satisfaction, and develop new enterprise accounts.

Responsibilities

Plan, build, and maintain relationships with key stakeholders in assigned accounts/prospects.
Facilitate customer relationships to ensure timely issue resolution.
Conduct quarterly business reviews with customers to identify and develop new selling opportunities.
Lead Executive Briefings.
Lead and drive a coordinated sales approach with the extended sales team and external partners.
Collaborate with the global sales team to sell the global Equinix platform.
Demonstrate consistent cross-region exports.
Understand account business drivers and leverage strategic alliances and reseller partners for account penetration.
Research and document a detailed understanding of customer business and organizational landscape.
Develop strategic, global account plans focused on maintaining/growing accounts.
Drive strategic, global, and multi-line of business global account plans.
Identify customer business needs, challenges, and technical requirements to match Equinix solutions in partnership with SEs/SAs.
Lead pitch delivery, adapting to customer needs and personas, leveraging SE/SAs where appropriate.
Demonstrate proficiency in Equinix product set and solutions.
Sell the full suite of Equinix offerings, including global footprint, and achieve exports.
Leverage external partners to drive solution development in new areas/prospects.
Proactively address high churn risk customers using internal resources and external partners.
Facilitate customer contract renewals and negotiations to protect revenue.
Leverage internal resources to understand customers' contractual obligations regarding notice periods and renewal terms.
Actively monitor and maintain the status of opportunities in SFDC, following forecasting principles.
Identify at-risk accounts and expiring contracts, and forecast churn.
Prioritize accounts/prospects for short and long-term pursuit to achieve sales objectives.
Provide accurate forecasts.
Coordinate with the Opportunity Development Team to strategize lead and sales opportunity qualification.
Pursue high-propensity prospects, fill the funnel with opportunities, pitch prospects primarily at C-level, and leverage industry contacts and partners.
Actively prospect account base to sell the global platform and achieve exports outside of the country.
Utilize available tools to prospect and leverage account strategy plans.
Lead commercial offer and contract negotiations, leveraging internal resources as needed.
Understand commercial levers and problem-solve to make initial recommendations on deal structure.
Partner with sales leadership to present at regional deal reviews.
Mentor Account Executives or other sales professionals.
Lead special projects and provide guidance to the team on new products, processes, and best practices.

Requirements

7+ years experience preferred.
Bachelor's Degree required.

Location

Canada - Toronto Office TRO

Work Type

Full-time

Experience Level

7+ years experience preferred

Education Level

Bachelor's Degree required

Salary/Compensations

198,000 - 296,000 CAD / Annual (On-Target Earnings including base pay plus commissions)

Benefits

Employee Assistance Program
Insurance: Healthcare coverage, life, disability, and optional benefit plans.
Retirement: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
Vacation and Paid Holidays: Vacation time, personal time, and various paid holidays.

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable innovations that enrich work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
You’ll work across teams, influence key decisions, and help shape the path forward.
You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process.