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About the Role
Bushburg Properties is seeking a motivated and engaged Resident Manager to join their team. This role offers a collaborative and supportive environment with opportunities for challenge and growth.
Responsibilities
- Supervise union building staff, including assigning work, coaching, developing, hiring, and disciplinary actions.
- Diagnose and repair issues in HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware, masonry, painting, water features, and waste management.
- Coordinate repairs, maintenance schedules, and unit turns with property management and maintenance teams.
- Manage and close out work orders in a timely manner.
- Oversee all aspects of new development, including project management, leasing operations, and vendor onboarding for a 1,000-unit residential and commercial building.
- Conduct regular inspections to identify and address safety hazards, ensuring compliance with safety regulations.
- Inspect property mechanical systems daily and promptly address safety issues with management.
- Provide excellent customer service to residents, addressing maintenance needs responsively.
- Assist in preparing staff work and preventive maintenance schedules, daily rounds, and maintaining inventory of supplies and tools.
- Conduct routine preventative maintenance activities.
- Maintain workplace safety policies and standards.
- Perform or schedule move-out inspections for vacating tenants.
- Inspect property mechanical systems and grounds using inspection software and address safety issues.
- Work with the Property Manager on various reports, including incident and management reports.
- Collaborate with construction and development departments.
- Liaise and manage construction during the conversion of the building from commercial to residential.
- Submit Daily Recaps to Upper Management.
Requirements
- 3-5 years of Superintendent experience in a rental building.
- Working knowledge of city, state, and federal programs and regulations.
- Experience with repairs, maintenance, and mechanical systems.
- Ability to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting, and collection departments.
- Proficiency in email, Word, and Excel programs.
- Ability to create and analyze budgets and quarterly management reports.
- Excellent organizational skills.
- Strong leadership with a proactive approach to problem-solving.
- Customer service oriented with the ability to remain calm in stressful situations.
- Ability to respond quickly to emergencies (Gas, Fire, Flood).
- Hands-on ability to maintain property.
- Experience with management and facilities software such as BuildingLink, ManageCo, Rent Manager, Yardi.
- Work closely with the PM and Facilities team.
- Standpipe, Sprinkler, and FACP licenses are a plus.
- Bilingual ability is a plus.
- Rental building experience is a plus.
- Landscaping ability is a plus.
Skills
- HVAC repair
- Electrical repair
- Plumbing repair
- Appliance repair
- Carpentry
- Emergency systems maintenance
- Flooring repair
- Hardware maintenance
- Masonry repair
- Painting
- Water feature maintenance
- Waste management systems
- Project management
- Leasing operations
- Vendor onboarding
- Safety compliance
- Customer service
- Preventive maintenance
- Budget creation
- Report analysis
- Organizational skills
- Leadership
- Problem-solving
- Communication
- Interpersonal skills
- Computer proficiency (Word, Excel, Email)
- Management software proficiency (BuildingLink, ManageCo, Rent Manager, Yardi)
Location
- Live-In Position
Work Type
- Live-In
- Full-time
Experience Level
- 3-5 years Superintendent experience
Salary/Compensations
- $100,000 base salary
- Performance-based bonus
- Two-bedroom apartment accommodation
Benefits
- Two-bedroom apartment accommodation
About the Company
- Bushburg Properties is focused on building the best teams possible with highly motivated and engaged employees.