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About the Role
The Product Manager — Online Platforms is responsible for delivering business value to drive sales, improve efficiency, and enhance customer satisfaction through quality product development. This role focuses on delivering incremental value by driving product changes and collaborating with developers, designers, and business partners, while also supporting business reviews and communicating across the organization.
Responsibilities
- Gains a thorough understanding of customer and associate needs to deliver enterprise products that provide an unparalleled shopping experience.
- Translates business goals and end user needs into product strategy, communicating direction and priorities to teams and partners.
- Identifies goals, metrics, and analytics to determine product value, making recommendations to the product backlog based on learnings.
- Conducts end user research to identify user stories and determine Minimum Viable Product (MVP).
- Partners with Finance to understand financial needs and assist in creating business plans for new opportunities.
- Monitors research and the competitive landscape to recommend the best solutions and ensure products are best in class.
- Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution.
- Ensures product alignment with company, stakeholder, and end-user priorities to drive sales, improve efficiency, and enhance customer satisfaction.
- Documents, reviews, and ensures quality and change control standards are met.
- Formulates, tests, and refines assumptions and hypotheses through user research and testing.
- Creates, prioritizes, and accepts user stories, incorporating them into release planning.
- Makes daily product decisions that drive value.
- Identifies pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements.
- Participates in standups, iteration planning sessions, product demos, and retrospectives.
- Condenses complex technical concepts into non-technical language for stakeholders.
- Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and resolve impediments.
- Acts as a proponent of modern software development practices.
- Advocates for the end user and stakeholder by understanding user needs and becoming the domain expert.
- Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps.
- Manages cross-functional team and stakeholder expectations to execute product strategy.
- Educates requestors to determine prioritization based on tangible benefits and/or user experience.
- Exhibits active listening, facilitates sessions, and clearly communicates at all levels and in all formats the product's long-term strategy.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- 1-3 years of relevant work experience.
- Experience working as a Product Manager in a modern software development based enterprise environment.
- Demonstrated experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment.
- Experience working in a fast-paced, fluid environment where priorities shift on a regular basis.
- Experience communicating with and influencing functional and technical team members at all levels in the organization.
- Experience working as part of a collaborative, cross-functional, modern software design and development team.
- Experience creating, prioritizing and accepting user stories.
- Experience conducting user research and testing to understand needs.
- Experience identifying goals, metrics and analytics to measure product value.
- Experience conducting competitive research and analysis.
Skills
- Business Insight
- Collaborates
- Communicates Effectively
- Cultivates Innovation
- Customer Focus
- Drives Results
- Interpersonal Savvy
- Manages Ambiguity
- Nimble Learning
- Organizational Savvy
- Situational Adaptability
- Empathy
- Plans and Aligns
Experience Level
- 1-3 years of relevant work experience
Education Level
- High school diploma and/or GED
About the Company
- With a career at The Home Depot, you can be yourself and also be part of something bigger.