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About the Role
As an Operations Leader, you’ll be a key driver of operational excellence, ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. Belong to Something Beautiful.
Responsibilities
- Oversee inventory management, replenishment, and order fulfillment.
- Ensure operational standards are met.
- Lead visual merchandising, promotional events, and store maintenance.
- Uphold Sephora’s brand and drive sales.
- Partner with the team to deliver exceptional service and achieve store goals.
- Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote a culture of openness where everyone feels empowered.
- Follow company policies and help create a safe and enjoyable shopping experience.
Requirements
- Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
- Proven ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail with excellent problem-solving and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
- Physically able to lift and carry up to 50 pounds as needed.
- Must meet the required minimum number of weekly shifts/hours.
- Be available during peak retail operations (nights, weekends and holidays).
- Punctuality and consistent attendance.
Skills
- Leadership
- Coaching
- Team Development
- Inventory Management
- Replenishment
- Order Fulfillment
- Visual Merchandising
- Client Service
- Problem-Solving
- Organizational Skills
- Time Management
- Communication
- Interpersonal Skills
- Motivation
Location
- New York, NY, United States
Work Type
- Full Time
- Hourly
Experience Level
- 2 years of leadership experience
Salary/Compensations
- $28.00 - $32.00/hr
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility
About the Company
- Sephora is a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Equal Opportunity
- Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.
- Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
- Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.