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About the Role

Provide technical support for the Thermal Management Portfolio for strategic customers, working as part of a large team. You will provide sales with technical support in building proposals, quotes, and tenders, with direct responsibility on local accounts or projects, and enable the development of technical and price competitive applications for products to fulfill customer requirements where standard products do not fit. You will need the technical competence to understand and demonstrate the Thermal Vertiv offering and capabilities. Targets will be set to align with the growth expectations of the market and Vertiv strategic position with the respective accounts.

Responsibilities

Provide complex, presales technical support by reviewing the RFx and identifying customer requirements/specifications.
Coordinate with factory engineering departments for specific technical requests.
Design and deliver innovative solutions, rethinking current standards and routines to achieve competitive advantages in the market.
Evaluate special requests that don’t fit standard solutions and propose complex customizable options (Configure to Order).
Manage the relationship between the various stakeholder groups in Vertiv (Sales teams, Engineering Teams and others).
Create and perform product and application presentations for customers and consultants.
Provide internal trainings for colleagues in Vertiv and external trainings for customers and consultants.
Manage In-country activities (ICA), related to Application Engineering tasks.
Anticipate market trends being an Industry expert within the line of business assigned.
Ensure that any activity, task, and responsibility required is managed and performed in full compliance with the Company Code of Conduct and Trade Compliance.
Responsible for managing the voice of the customers, attending customer meetings together with Sales.
Provide feedback to the line of business in Vertiv on how to improve the offering.
Attend, facilitates and leads events for Vertiv with external customers.
Expert on multiple products and lines of business in Vertiv.

Requirements

Solid technical background in mechanical, electrical, energetic or aerospace engineering.
HVAC expertise in air conditioning or refrigeration company.
Engineering curiosity.
Passion to learn every single day and stay ahead of the curve.
Results oriented.
Ability to work effectively in the matrix organization.
Excellent commercial experience to understand and anticipate market trends, and Vertiv’s business environment.
Minimum of 8 years of proven records in Offering, Engineering, Pre-Sales, Product Marketing.
Communications and interpersonal skills.
Fluent in English and your local language, and ideally speak a 2nd European Language.
Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation.
CAD proficiency is an advantage.
Previous working experience: experience in HVAC products and installation, especially for Datacentre or equivalent.

Skills

Thermal Management Portfolio
Technical Support
Proposal Building
Quoting
Tender Preparation
HVAC
Air Conditioning
Refrigeration
Mechanical Engineering
Electrical Engineering
Energetic Engineering
Aerospace Engineering
Sales
Pre-Sales
Product Marketing
Communications
Interpersonal Skills
English Fluency
IT Skills
Customer Orientation
Sales Orientation
CAD Proficiency

Location

London, UK

Work Type

Full-time

Experience Level

Minimum of 8 years of proven records in Offering, Engineering, Pre-Sales, Product Marketing

Education Level

Solid technical background in mechanical, electrical, energetic or aerospace engineering.

Salary/Compensations

£50.000€ to £63.000 gross per year

Benefits

Vertiv Sales Academy training programs
Knowledge sharing culture
Continuous coaching opportunities
Structured two-ways feedback
Deep collaboration with Sales and Engineering teams
Potential for variable compensation
Comprehensive benefits package (details provided during recruitment)

About the Company

Vertiv empowers the people that will power the future, designing, manufacturing, and servicing products and solutions that keep the world connected.
With $6.9 billion in sales, a strong customer base, and global reach spanning nearly 70 countries, Vertiv is uniquely positioned to deliver greater value to customers and create new opportunities for people.
Vertiv's Core Principals include: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.
Vertiv's Strategic Priorities include: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.
Vertiv's Behaviors include: Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development.

Equal Opportunity

Vertiv is an Equal Opportunity/Affirmative Action employer.
Promotes equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Provides assistance for individuals with disabilities having difficulty accessing or using the website to apply for a position by contacting help.join@vertivco.com.