Security Officer Days 45hrs - St Georges Shopping Centre, Harrow
Savills Management Resources · GB
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About the Role
Assist with the smooth running of the shopping center and handle all emergency situations. Provide visible security cover, patrol the mall and perimeter, handle inquiries, monitor CCTV, and control contractors and deliveries.
Responsibilities
- Work the hours and shifts in accordance with conditions of employment.
- Undertake regular patrols of the Centre and duties as instructed by the Centre Manager.
- Comply fully with the Health & Safety Policy for the centre.
- Ensure compliance with the Regulatory Reform (Fire Safety) Order.
- Ensure that the Rules & Regulations of the Centre are complied with at all times.
- Report all incidents to control for recording in the Incident Log.
- Ensure contractors adhere to site H&S requirements.
- Maintain a safe and pleasant environment within the centre.
- Assist the public with enquiries.
- Abide by all company rules, terms, and conditions.
- Assist the cleaning team with litter picking and operating the T7 cleaning machine.
- Hold an SIA Public Space Surveillance Licence and a valid SIA Security Licence.
Requirements
- Basic knowledge of Radio and Video badge usage and Radio etiquette including phonetic alphabet.
- Experience in providing security services in a busy public environment.
- Ability to demonstrate good customer service.
- Ability to work on own initiative and deal with demanding situations.
- Honest and reliable work ethic.
- Willingness to partake in on-site training for emergency procedures.
- Excellent organisational, interpersonal and communication skills.
- Willingness to adopt a flexible approach to work patterns and work weekends/evenings.
- Willingness to undertake additional training and career development.
- Well presented.
- Accurate record keeping with good attention to detail.
- Valid SIA Security/DS License & CCTV license.
- Operational experience within a retailing Shopping Centre environment.
- Ability to use Microsoft applications including Word, Excel, PowerPoint, Outlook.
- Basic knowledge of H&S legislation.
- Fire Marshall training.
- First Aid at Work certification.
Skills
- Radio and Video badge usage
- Radio etiquette
- Phonetic alphabet
- Customer service
- Working on own initiative
- Dealing with demanding situations
- Organisational skills
- Interpersonal skills
- Communication skills
- Flexible approach to work
- Record keeping
- Attention to detail
- Microsoft applications (Word, Excel, PowerPoint, Outlook)
- H&S legislation knowledge
Location
- Shopping Centre
Work Type
- Full-time
- Shift work
Experience Level
- Entry level
- Experienced
Education Level
- SIA Public Space Surveillance Licence
- SIA Security Licence
- IOSHH Qualification
- Fire Marshall training
- First Aid at Work
Salary/Compensations
- £12.97 per hour + 50p per hour performance and attendance bonus
Benefits
- Benefits Booklet available