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About the Role

The Aspire Transformation Manager - Operations and Finance is the business-side owner for the hands-on delivery of the Lending Operations transformation agenda, with Aspire (our lending system) at its centre. This role sits at the intersection of Operations, Finance and Technology, combining lending and leasing knowledge with accounting understanding and a systems mindset, ensuring changes work across the full operational and financial lifecycle rather than in isolation.

Responsibilities

Translate priorities into a delivery roadmap, backlog and implementation plan.
Own transformation workstreams from discovery through design, testing, implementation and handover.
Coordinate Operations, Finance, Technology and external providers.
Maintain proportionate delivery governance: scope, milestones, dependencies, risks, issues, benefits and escalation routes.
Provide concise progress reporting and escalate trade-offs or barriers promptly with recommendations.
Act as operational subject-matter owner for Aspire and connected lending tools.
Own the business change backlog: capture problems and opportunities, define requirements and acceptance criteria, assess operational and accounting impacts, and support prioritisation.
Be the principal day-to-day business contact for the Aspire provider, driving issues and development requests to timely resolution.
Work with Technology on solution design, integration dependencies, environments, access, release planning and technical risk, while retaining ownership of the business outcome.
Build system knowledge across the team through documentation, knowledge transfer and controlled BAU handover, reducing key-person dependency.
Partner with Origination, Credit, Portfolio, Finance, Legal and Operations to translate new products and transaction structures into end-to-end operating requirements.
Assess whether Aspire can support new loan or lease features and identify configuration or workarounds required.
Map front-to-back impacts across deal set-up, servicing, billing, cash, reconciliations, accounting, reporting, controls and documentation before launch.
Define operational readiness and go-live criteria, ensuring risks, ownership and contingency arrangements are explicit and approved.
Map and redesign lending and leasing processes to simplify hand-offs, remove manual activity and strengthen control at source.
Ensure changes include maker-checker controls, delegated authorities, reconciliations, exception management, access controls and audit evidence.
Maintain process maps, operating procedures, control documentation, training materials and ownership records.
Plan and deliver training, cutover and hypercare; confirm BAU owners are ready and adoption is evidenced before closing a change.
Track benefits and post-implementation issues, completing root-cause analysis and feeding lessons into future delivery.
Work with Finance to translate contractual economics and accounting treatment into correct Aspire configuration and downstream outputs.
Validate interest, fee, principal, tax and foreign-currency behaviours, including accruals, cash allocation, postings, and general-ledger feeds.
Design test scenarios covering normal processing, amendments, exceptions, reversals, early settlements and period-end cut-off, with Finance sign-off for material impacts.
Investigate breaks between Aspire, banking records and Finance outputs, distinguishing process, data, configuration and integration causes and driving remediation.
Protect data quality for contractual terms, rates, fees, payment schedules, participations and lifecycle events through preventive and detective controls.
Own the business testing approach for Aspire upgrades, fixes, enhancements, integrations and new-product configuration.
Coordinate Operations and Finance subject-matter experts for user acceptance testing, ensuring regression coverage across core loan, lease and accounting outputs.
Triage defects with Technology and the external provider, assess business impact and severity, and recommend on release readiness.
Support controlled deployment, data validation, reconciliation and post-release monitoring, with rollback or contingency arrangements where needed.
Lead investigation of complex system incidents and recurring workarounds, maintaining ownership until the cause is resolved or formally risk-accepted.
Build trusted relationships across Operations, Finance, Origination, Credit, Portfolio/Relationship Services, Legal, Compliance, Risk and Technology.
Facilitate workshops that turn operational problems into clear decisions, requirements, process designs and accountable actions.
Communicate in business language across specialist teams, constructively challenging incomplete requirements, weak controls or solutions that don’t work end-to-end.
Support audit, assurance and governance activity by maintaining clear evidence of requirements, approvals, testing, implementation and control ownership.

Requirements

Strong hands-on experience across the end-to-end lifecycle of lending and leasing products in private credit, asset finance, banking or a closely comparable regulated environment.
Practical experience implementing, migrating or enhancing a lending administration platform: requirements, configuration, data, testing, cutover and BAU embedding.
Strong operational accounting knowledge: interest and fee calculations, cash allocation, accruals, postings, reconciliations and downstream financial-reporting impacts.
A track record of owning cross-functional change delivery, not just coordinating or administering it.
Experience designing business requirements, process maps, controls, test scenarios, acceptance criteria and implementation plans.
Strong analytical and problem-solving skills, diagnosing whether an issue originates in contractual interpretation, process, data, configuration or integration.
Confidence working with lending-platform providers and Technology teams, representing the business outcome and challenging constructively.
Clear written and verbal communication, disciplined documentation and credibility to align operational, finance and technical stakeholders.
Experience with Aspire or a comparable loan and lease administration platform.
Experience of multi-fund structures, participations or syndicated lending, foreign-currency facilities or complex fee structures.
A relevant professional qualification in accounting, finance, operations, business analysis or project/change management, or equivalent practical experience.

Skills

Lending and leasing knowledge
Accounting understanding
Systems mindset
Aspire system knowledge
Business analysis
Project management
Change management
Process mapping
Control design
Test scenario design
Stakeholder management
Communication
Problem-solving
Analytical skills

Location

Remote
Hybrid

Work Type

Hybrid
Flexible working

Experience Level

Mid-level
Senior-level

Education Level

Professional qualification in accounting, finance, operations, business analysis or project/change management, or equivalent practical experience.

Salary/Compensations

Competitive salary

Benefits

Contributory pension
Hybrid/flexible working
Ongoing learning and development opportunities
Opportunities for professional development and career progression
Comprehensive benefits package

About the Company

Since 2004, Triple Point has been bringing investment ideas to life and connecting capital with the right people and opportunities.
Manages more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture.
Offers innovative investments to both private (retail) and institutional clients.
Has 230+ employees committed to leaving the world demonstrably better.
Certified B Corp.
Signed up to the Principles for Responsible Investment.
Named a Sunday Times 'Best Place to Work 2025 & 2026'.

Equal Opportunity

Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees.
Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company.
The company aims to create a welcoming and diverse work environment where people from all walks of life feel valued and supported.
Actively encourages individuals from various backgrounds to apply for job vacancies and become part of the team.