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About the Role
As part of the UST team and broader Tech24 network, the HVACR technician plays a critical role in minimizing equipment downtime and ensuring customers' operations run efficiently and safely. The ideal candidate is self-motivated, dependable, and comfortable working independently while representing the company with professionalism and integrity. This role requires strong technical expertise, attention to detail, and a commitment to delivering exceptional customer service in the field.
Responsibilities
- Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment including walk-in coolers/freezers, reach-ins, ice machines, rooftop units, split systems, and exhaust/make-up air systems
- Perform preventative maintenance to ensure optimal equipment performance and longevity
- Install, replace, and commission HVAC and refrigeration systems as needed
- Accurately document service calls, parts used, labor hours, and customer interactions in company system
- Communicate clearly with customers regarding equipment issues, repair recommendations, and preventative maintenance plans
- Maintain EPA compliance and adhere to all local, state and federal safety regulations
- Manage truck inventory to ensure proper parts and tools are stocked
- Respond to emergency service calls in a timely and professional manner
- Represent the company with professionalism while delivering high-quality customer service
- Participate in ongoing technical training and professional development opportunities
Requirements
- 3-5+ years of experience in commercial HVAC and refrigeration service
- EPA Universal Certification required
- Strong knowledge of refrigeration systems, electrical diagnostics, airflow systems, and mechanical troubleshooting
- Experience working on commercial kitchen equipment is a plus
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Valid drivers license with a clean driving record required
- Strong problem-solving skills and ability to work independently
- Excellent communication and customer service skills
- Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
Skills
- HVAC
- Refrigeration
- Troubleshooting
- Preventative Maintenance
- Installation
- Commissioning
- Documentation
- Customer Service
- EPA Compliance
- Safety Regulations
- Inventory Management
- Problem-solving
- Communication
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- 3-5+ years
Education Level
- EPA Universal Certification
Salary/Compensations
- $40-50 DOE
Benefits
- Weekly Pay
- Company vehicle, gas card, uniforms, and phone provided
- Generous paid time off
- Paid holidays
- Your birthday off
- Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Company-paid long-term disability and basic life insurance
- Comprehensive training opportunities
- 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP)
About the Company
- At Tech24, we invest in our technicians so you can focus on what you do best.
- For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/
Equal Opportunity
- Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.