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About the Role
As Via’s Senior Workday Platform Architect, you’ll play a critical role in shaping and scaling the Workday ecosystem that supports our global workforce. You will serve as Via’s senior Workday expert and help us build a reliable, well-governed, and best-in-class People technology foundation. This role is ideal for someone who has managed Workday in a large, complex organization and has worked across multiple Workday modules, business processes, integrations, and stakeholder groups. You’ll bring proven practices from mature Workday environments and apply them thoughtfully at Via—strengthening our platform architecture, improving governance, and helping our teams get more value from Workday. You’ll partner closely with Via’s People, Payroll, Finance, and IT teams. In addition to overseeing day-to-day administration and troubleshooting, you’ll help define the long-term direction of our Workday platform and ensure that new solutions are scalable, secure, maintainable, and designed around a great employee experience.
Responsibilities
- Serve as Via’s senior Workday platform expert, with ownership across configuration, security, business processes, reporting, integrations, data quality, and system administration.
- Help define and implement a scalable Workday architecture and operating model, including governance, documentation, change management, testing standards, and release processes.
- Evaluate current Workday configurations and processes, identify gaps or technical debt, and recommend improvements based on experience with mature enterprise environments.
- Lead the design, configuration, testing, and deployment of solutions across multiple Workday modules, such as Core HCM, Compensation, Recruiting, Benefits, Absence, Time Tracking, Performance, Talent, and Payroll.
- Ensure that Workday business processes are efficient, consistent, compliant, and able to support Via’s continued growth and organizational complexity.
- Design, build, and maintain Workday reports, dashboards, calculated fields, and analytics that enable reliable, data-driven decision-making.
- Oversee Workday integrations with payroll, benefits, identity management, finance, recruiting, and other enterprise systems, partnering with internal teams and external vendors to ensure accuracy, reliability, and security.
- Establish strong security and access-management practices, including role-based access, segregation of duties, periodic reviews, and audit readiness.
- Lead Workday release planning by evaluating new functionality, assessing business impact, coordinating testing, documenting changes, and communicating recommendations to stakeholders.
- Maintain data integrity through proactive monitoring, recurring audits, reconciliation processes, and root-cause analysis of system or integration issues.
- Provide clear guidance and hands-on support to People team members, managers, employees, and business leaders.
- Create and maintain documentation for configurations, business processes, integrations, reports, controls, and user procedures.
- Build strong relationships with Workday, implementation partners, and other vendors while ensuring that Via retains clear internal ownership of its platform.
- Stay current on Workday capabilities, product releases, and industry practices, and help Via determine which improvements will deliver meaningful business value.
Requirements
- At least 7 years of hands-on Workday experience, including significant responsibility for administering or designing Workday within a large, complex, or global organization.
- Deep experience with Core HCM and meaningful hands-on exposure across several additional Workday modules, such as Compensation, Recruiting, Benefits, Absence, Time Tracking, Performance, Talent, or Payroll.
- Understand how decisions in one Workday module can affect business processes, security, reporting, integrations, and downstream systems across the broader platform.
- Experience improving an established Workday environment—not only maintaining it—and can bring practical examples of governance, architecture, process, or configuration improvements you have led.
- Strong knowledge of Workday security, business-process configuration, reporting, calculated fields, data management, and integration concepts.
- Understand HR operations, payroll processes, compliance requirements, and the controls needed to support accurate and sensitive employee data.
- Ability to balance immediate business needs with long-term platform health, avoiding unnecessary customization and designing solutions that remain scalable and maintainable.
- Comfortable advising senior stakeholders, challenging assumptions constructively, and translating complex technical topics into clear recommendations.
- Highly detail-oriented, organized, and process-driven, with strong judgment and a clear sense of ownership.
- Thrive in a fast-paced environment, can manage competing priorities, and remain thoughtful and methodical when addressing complex issues.
Skills
- Workday Platform Architecture
- Workday Ecosystem Management
- Workday Modules (Core HCM, Compensation, Recruiting, Benefits, Absence, Time Tracking, Performance, Talent, Payroll)
- Workday Business Processes
- Workday Security
- Workday Reporting
- Workday Integrations (EIB, Core Connectors, Workday Studio, APIs, Workday Extend)
- Workday Data Management
- Workday System Administration
- Governance
- Documentation
- Change Management
- Testing Standards
- Release Processes
- HR Operations
- Payroll Processes
- Compliance Requirements
- Stakeholder Advising
- Problem Solving
- Project Management
Location
- Global
Work Type
- Full-time
Experience Level
- Senior
- 7+ years of hands-on Workday experience
Salary/Compensations
- $140,000–$160,000
Benefits
- Comprehensive health coverage
- Low-cost dental plans
- Low-cost vision plans
- 401(k) with a generous company match and vesting
- Fully paid parental leave for new parents
- Extended leave options
- Mental health benefits
- Pet insurance
- Other wellness perks
- 20 days of paid time off (PTO) annually
About the Company
- Via is a global leader in smart transportation, using technology to transform how people move through cities and communities around the world.
- Our impact ranges from improving individual daily journeys to helping cities operate more efficiently, accessibly, and equitably.
- We’re driven by ambitious goals and complex problems with real-world impact.
- We’re Via, and we build technology that changes the way the world moves.
- We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility—the kind that reduces carbon emissions in congested cities, minimizes reliance on private cars, and gives everyone access to efficient, affordable, and accessible transportation.
- We created the first end-to-end TransitTech solution for cities and transit agencies, combining world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
- Via was founded on the guiding principle that we go further when we go together.
Equal Opportunity
- We are dedicated to building a diverse, inclusive, and authentic workplace.
- All backgrounds, identities, and voices are welcomed and celebrated at Via.
- Via is an equal opportunity employer.