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About the Role
The role of the Care Manager is to support Branches and Branch Managers in the effective running of services within the Southwark Hub. You will be responsible for the first line supervision of office staff and deputise for the branch manager in their absence. You will support the branch across all functions including: Rosters and care coordination, care in the community, compliance, audit, payroll, complaints and reports.
Responsibilities
- Responsible for safe and legal delivery of service
- Upholding brand values in service delivery
- Implementing policies and procedures
- Managing Co-ordinator and Supervisor alongside the Registered Care Manager
- All aspects of training care staff alongside the Registered Care Manager
- Organising regular staff meetings alongside Registered Care manager and supervisors
- Understand and work within regulator legislation, standards and regulations
- Keep full and accurate records in accordance with legal requirements
- Undertaking and monitoring of all appropriate assessments relating to new and old customers
- Planning and implementing supervisions and appraisals in accordance with guidelines alongside Registered Care Manager
- To deliver/facilitate all necessary development requirements in accordance with the needs of the service
- To ensure implementation, execution and management of quality control systems including stocks of uniforms, PPE and other office stationery.
- Implementation and management of complaints procedure alongside the Registered Care Manager
- Take on-call duties as part of a team on a rota basis.
- Ensuring all emergency on-call issues are dealt with effectively e.g. covering calls either directly or indirectly when care workers are sick or absent.
- Recording all emergency calls and passing the information to appropriate parties.
- Auditing various records
- Be available to all emergencies
Requirements
- Efficient, organised and an experienced care professional who is passionate about providing the best in community care
- Experience in and thrive on managing a team within a health and social care environment
Location
- Hammersmith & Fulham W6 7NJ
- Greater London
Work Type
- Monday - Friday 9am - 5pm
- On call done on a rota basis
Salary/Compensations
- Up to £33,274
Benefits
- Thorough training
- Opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses.
- Support to develop your career, either within your region or the wider City & County Healthcare Group.
- Empowerment to feel proud of the impactful and meaningful work that you do.
- Wellbeing resources
- Financial advice
- Up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
- 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
About the Company
- Branch delivering 3700+ hours per week
- We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs.
- With a career as a Care Manager at Comfort Call and Careline every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.
- We see extraordinary achievements happen every day thanks to the talent and commitment of our people.
- We want to transform the care industry by working smarter, using innovative tech and driving forward positive change.
- As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security.
- Join us on our journey
Equal Opportunity
- MiHomecare is an Equal Opportunities Employer and part of the CCH Group.