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About the Role
As our Catering Manager, you'll lead catering operations, collaborating with clients to design events and managing a team for flawless execution. This role is for a motivated professional with a proven background in delivering exceptional catering experiences in fast-paced, demanding environments.
Responsibilities
- Ensure catering operations connect to the Executional Framework.
- Deliver consistent quality in planning and execution of events.
- Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
- Lead catering team to ensure quality in final presentation of food.
- Train and lead employees to ensure knowledge of food menus and promotional calendars.
- Model and reinforce Aramark's mentor process.
- Reward and recognize employees.
- Monitor team performance and provide regular feedback.
- Plan and execute team meetings and daily huddles.
- Complete and maintain all staff records including training records, schedules and performance data.
- Develop and maintain effective client and customer rapport for mutually effective business relationships.
- Demonstrate excellent customer service using Aramark's standard model.
- Implement communication strategy as provided by marketing team in order to build catering revenue.
- Responsible for delivering food and labor targets.
- Develop and execute strategies to achieve catering revenue forecasts.
- Responsible for executing catering events of wide-ranging size and scope, including staffing and management.
- Ensure accurate reporting of all catering related revenue, expenses, and receivables.
- Coordinate activities with other departments as appropriate.
- Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations.
Requirements
- An approved catering qualification at diploma/degree level and /or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in a high-volume hospitality, conference and banqueting operation.
- Bachelor's degree or equivalent experience.
- Strong hotel or restaurant background.
- Background in industrial catering.
- Demonstrates excellent people management skills with experience of managing large teams of staff.
- A passion for food and service and the ability to innovate in this area.
- A high degree of knowledge of Food Hygiene including HACCP.
- The ability to manage in a diverse and pressurized environment with a focus on client and customer services.
- Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
- Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement.
Skills
- Organizational skills
- Service delivery
- Event planning
- Team management
- Client relations
- Customer service
- Financial management
- Budgeting
- Food safety
- HACCP
Experience Level
- 2-5 years industry experience
- 2 years at management or department head level
Education Level
- Diploma/degree level catering qualification
- Bachelor's degree or equivalent experience
Salary/Compensations
- $78,000.00 to $85,000.00
Benefits
- Medical
- Dental
- Vision
- Work/life resources
- Retirement savings plans (401(k))
- Paid days off
- Parental leave
- Disability coverage
About the Company
- LifeWorks Restaurant Group crafts thoughtful, chef-led dining and hospitality experiences designed around the people and places we serve.
- Our teams work as true partners with our clients, shaping everything from the design of a space to the way the experience comes to life.
- We craft thoughtful, elevated experiences that leave people more inspired, more connected, and genuinely cared for.
- LifeWorks Restaurant Group is part of Aramark's Workplace Experience Group.
- Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- We believe a career should develop your talents, fuel your passions, and empower your professional growth.
- Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts.
- For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
- We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.