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About the Role

The Director, Claims Supply Chain leads the strategy, operations, and performance of Property Supply Chain within Intact’s Claims organization. This role collaborates closely with senior leaders to optimize supplier performance, advance strategic initiatives, deliver national projects, and achieve cost, operational quality, and customer service objectives. The Director also leads a national team and fosters strong, collaborative relationships across the supply chain function.

Responsibilities

Oversee processes and operations and drive strategy for Property Supply Chain
Support the Claims and Procurement departments in their projects and initiatives
Analyze, recommend, and implement strategic projects to optimize supply chain management
Ensure optimal performance of quantitative and qualitative indicators related to the operational performance of suppliers
Lead or contribute to national projects to meet quality, schedule and cost objectives while ensuring that projects meet the company's high customer service standards and objectives
Participate in the operations and deployment of projects and collaborative policies by planning, directing, and controlling the various operational phases
Ensure constant and professional communication with the various business partners to establish relationships based on trust and collaboration
Responsible for negotiating contracts with strategic suppliers
Drive initiatives towards achieving Net Zero and promote sustainability within the supply chain

Requirements

Post secondary education: Business Administration, Supply Chain Management, Finance, or Actuarial Science is required
Minimum 10-years professional experience: Finance, Supply Chain Management, or Property & Casualty insurance is required
Minimum 5-years experience leading direct reports nationally, including performance management, coaching, and career development is required
Ability to travel nationally is required
Strong ability to create presentations and present to all levels including executive leadership
Strategic Leadership: Demonstrated ability to set strategic direction and guide execution with strong project and change management skills
Relationship Building: Excellent skills in building relationships based on trust and collaboration, effectively influencing diverse groups
Commitment to Sustainability: Knowledgeable about sustainable practices with a focus on continuous improvement
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

Skills

Project management
Change management
Presentation skills
Negotiation skills
Bilingualism (Quebec)

Location

Canada

Work Type

Hybrid work model
Full-time

Experience Level

Minimum 10 years professional experience
Minimum 5 years experience leading direct reports nationally

Education Level

Post secondary education in Business Administration, Supply Chain Management, Finance, or Actuarial Science

Salary/Compensations

149,600 - 182,800
Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 20%

Benefits

Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more
Guaranteed income for life via our defined benefit pension plan
Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares

About the Company

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
The Supply Chain team is at the heart of the strategy in our Claims organization. Being a part of the largest business unit within Intact, the exposure of this role crosses many business units within Claims and our Intact strategies. This role is the voice and interpretation of our results within claims and is heavily reliant to provide consulting on trends and actions to stakeholders widely in the organization.

Equal Opportunity

We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.