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About the Role
Join an amazing team and be responsible for providing customers with a memorable shopping experience. We’re looking for a resourceful Sales Specialist to join our The North Face team.
Responsibilities
- Provide the highest level of customer service, ensuring that all customers are treated with respect
- Develop a thorough knowledge of products in store and pass this knowledge on to junior associates
- Act as a buddy to new starters, helping support their onboarding
- Maintain merchandising standards in accordance with brand guidelines
- Keep up to date with current trends and the brand’s place within the market
- Follow all operational procedures in the store and in the stock room
- Occasionally support the management team with opening and closing processes
Requirements
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
- You have excellent written and verbal communication in English
- You are flexible when it comes to working weekends, evenings and holidays as necessary
- You live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
Skills
- Customer service
- Product knowledge
- Merchandising
- Communication
Location
- Brent Cross, London
Work Type
- Permanent
- Part-time
Experience Level
- 1+ year experience
Benefits
- Competitive salary
- Amazing bonus
- Pension scheme
- 50% staff discount
- Career ownership
- Supportive feedback-based culture
- Tailored training (induction, ongoing online and face-to-face)
About the Company
- The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.
- VF's purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
- The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Equal Opportunity
- We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
- As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.