Front Desk Associate / Night Auditor - Club Wyndham Austin Resort
Travel + Leisure Co. · Austin, TX, US
9 days agoImpress employers and recruiters.
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About the Role
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
Responsibilities
- Provide warm welcomes to guests.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Process cash and credit card transactions following established procedures.
- Perform cashier and money handling responsibilities, including balancing cash receipts and performing bucket checks.
- Complete check-out procedures and verify guest folio charges and credits.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns promptly and completely.
Requirements
- Professional appearance and a positive, can-do attitude.
- Ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
Skills
- Excellent communication skills
- Problem-solving
- Cash handling
- Multitasking
- Attention to detail
- Organization skills
- Basic computer skills
- Office skills
Work Type
- Full Time
Salary/Compensations
- $18 hr
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off (eligibility varies)
- Parental leave (eligibility varies)
- Holidays (eligibility varies)
- Wish day paid time to volunteer
- 401k with employer match (subject to eligibility)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
About the Company
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
- Innovation and growth keep our work interesting and fun.
- Hospitality is at the heart of all we do at Travel + Leisure Co.
- An inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
- Always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
Equal Opportunity
- We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
- If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.