Ag and Commercial Experience Administrator (Multiple 12-18 month term positions)
Stride Credit Union · Austin, MB, CA
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About the Role
Provide loan and business account administration support to Stride’s Account Managers, ensuring seamless member service from start to finish. This position contributes to the department by completing various functions related to opening business accounts, processing mortgages, loans and lines of credit, while following all regulations.
Responsibilities
- Provide administrative support to the Ag & Commercial lending team ensuring all files are complete and security is in place as required.
- Manage follow-up, processing registrations and discharges, and the set-up and maintenance of payments.
- Maintain loan files, business account files and related documentation while adhering to loan policy and security procedures.
- Resolve routine problems with members’ loan accounts referred by members or other branch staff.
- Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.
- Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Stride team members to best meet our members’ financial needs.
- Build a strong understanding of how Stride Credit Union assists in providing financial well-being to our members.
Requirements
- High school diploma or equivalent.
- 1-3 years experience within a financial institution or similar office environment.
- Strong attention to detail.
- Ability to manage multiple competing priorities, pivoting to the highest priority items.
- Strong team player, willing to do what it takes to help the team succeed.
Skills
- Loan administration
- Business account administration
- Mortgage processing
- Loan processing
- Line of credit processing
- Regulatory compliance
- File management
- Documentation management
- Problem resolution
- Communication
- Cooperation
- Teamwork
Location
- Various Stride locations
- Portage la Prairie (during training)
Work Type
- Full-time
- Hybrid (potential)
Experience Level
- 1-3 years
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive salary
- Eligibility for bonuses
Benefits
- Matched pension plan
- Extended health, dental and vision benefits
- Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)
- Opportunities for professional development and career growth
- Flexible work options and location, where available
- Training provided
About the Company
- Stride Credit Union offers an engaging work environment where creativity and autonomy are valued.
Equal Opportunity
- Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply.
- Accommodation related to the materials or activities used throughout the selection process is available upon request.