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About the Role

This role offers a fantastic opportunity to join a client communications team, playing a key role in delivering high-calibre, multi-channel communications solutions for a blue-chip client base. It's ideal for a motivated graduate with a curious mind, a desire to learn corporate communications best practices, and a keen eye for detail. The position emphasizes career development, offering training and autonomy to contribute ideas and develop new skills within a supportive and collaborative environment.

Responsibilities

Support the wider team with the delivery of mixed-media projects.
Provide exemplary client service.
Contribute to the delivery of internal projects across the business.
Gain an in-depth understanding of client businesses and market trends in corporate communications.
Support the day-to-day management of projects by preparing and driving project schedules.
Ensure all internal and external deadlines are met.
Produce core project documentation, including contact reports, project briefs, and status reports.
Support and contribute to communications briefs, page plans, and photography briefs.
Manage the author's corrections turnaround process to ensure error-free project delivery.
Liaise and coordinate with suppliers, including printers and photographers.
Brief in work to external suppliers and ensure timely submission of external work.
Develop understanding of mixed-media solutions, creative, print, and digital processes.
Seek ways to enhance current processes and procedures.
Organize meetings and conference calls.
Maintain orderly filing of all documents and materials.
Develop commercial awareness of job costing and fee structures.
Learn to effectively manage project budgets.
Implement quality assurance and financial processes, including creating budget proposals, completing reconciliations, raising purchase orders, and completing timesheets.
Build strong client relationships with day-to-day client contacts.
Attend and participate in client meetings and calls.
Deliver exemplary client services to maintain high client satisfaction.
Assist with the delivery of client and new business proposals.
Conduct research for proposals.
Produce budget proposals for new business.
Manage the internal schedule and process for new business proposals.
Support internal teams with research into best practice corporate communications.
Provide insights to support the development of market-leading publications.
Drive understanding of clients' businesses, industries, and trends in corporate communications.
Articulate the company's proposition and views on key market insights.

Requirements

A minimum of a 2:1 degree, preferably in economics, marketing and communications, business, or languages.
Ideally some agency or client-side experience within marketing and communications.
Excellent writing, editing, and proofreading skills are essential.
Strong communication and interpersonal skills are essential.
Exceptional attention to detail.
Fully conversant with Microsoft Word, Excel, and PowerPoint.
Strong interpersonal and communications skills necessary to build trust and respect both externally and internally.
High-quality service ethic and committed to customer service excellence.
Ambition to self-improve.
Ability to manage many urgent and often conflicting priorities.
Strong 'can do' attitude with an innate ability to take initiative and work independently as well as in a team.
Flexibility and team-focused, non-hierarchical approach with a 'roll up your sleeves' attitude.
A great sense of humour and fun.

Skills

Client communications
Multi-channel communications
Annual reports
Sustainability reports
Investor relations
Employee communications
Online reporting centres
Website content
Corporate communications
Project management
Client service
Mixed-media projects
Creative processes
Print processes
Digital processes
Budget management
Client relationship management
New business proposals
Research
Strategic development
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Location

Bishops Park, Putney Bridge

Work Type

Hybrid working (min 3 days a week in the office)
Option to work remotely somewhere other than home for a maximum of 2 weeks per calendar year

Experience Level

Graduate level
Entry-level

Education Level

Minimum 2:1 degree

Salary/Compensations

Competitive salary based on skills and experience

Benefits

25 days holiday per year with ‘bonus’ days for long service
Bonus scheme
Personal development opportunities
Group life assurance
Group personal pension plan
Employee assistance programme
Lots of social events
Weekly themed breakfast
Cycle to work scheme

About the Company

Black Sun Global is a stakeholder advisory and engagement agency driving transformation and positive change for ambitious brands for over 20 years.
Expertise in disclosure and reporting, ESG, sustainability, and digital engagement.
Reshapes how organisations connect with customers, investors, employees, and the wider world.
Trusted partners to influential global organisations, sparking innovation and sustainable performance.
Founders of the Positive Change Group, aiming to create a new kind of stakeholder relations partner.
World-class specialists work closely with executive leadership teams to protect reputations, inspire trust, and promote responsible business practices.
Positive Change Group is a global stakeholder engagement business where specialist agencies work as one.
Brings together reporting, culture, communications, and sustainability through a connected model.
Helps organisations close the gap between what they say and what people see.
Headquartered in London, with an international network across Europe, Asia Pacific, the Middle East and South Africa.
Supports over 100 multinational organisations at C-suite and board level.
Brings together bold thinkers, challengers, and collaborators from across disciplines, sectors, and geographies.

Equal Opportunity

Committed to offering equal opportunities to all potential employees.
Zero tolerance for discrimination.
Fosters a business culture where ideas and decisions from all people help the company grow, innovate, create the best work, and be relevant.
Welcomes applicants from all backgrounds.
Encourages applicants to disclose any steps needed to ensure a comfortable recruitment process.