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About the Role
Farm Credit East is seeking to expand its lending and credit teams to support customer relationships. This role focuses on building trusted relationships, making a meaningful impact, and supporting the future of agriculture through a consultative lending approach. Join a collaborative, customer-focused team dedicated to customer and community success.
Responsibilities
- Manage day-to-day customer relationships within assigned customer segments.
- Proactively manage portfolios by analyzing industry trends, market data, and customer knowledge.
- Serve as the lead for customer-facing activities, coordinating with support teams.
- Create and maintain a comprehensive customer view in the core application.
- Collaborate with teammates to achieve cross-selling results and enhance customer experience.
- Provide functional guidance to credit analysts and other roles to ensure compliance.
- Monitor borrowers to ensure compliance with terms, conditions, covenants, and credit quality.
- Meet with customers to review financials, propose loan structures, and discuss objectives.
- Achieve growth targets through business development activities.
- Identify and vet traditional and non-traditional credit opportunities.
- Prioritize high-value interactions with customers.
- Promote the FCE brand within the region.
- Build and nurture Centers of Influence to generate referrals.
- Utilize customer insights to drive cross-selling opportunities.
- Develop expertise within Ag segments to serve as a Trusted Advisor.
- Adopt and utilize new processes, procedures, and digital tools to enhance customer experience.
Requirements
- Bachelor's degree in Economics, Finance, Accounting, Business, or a related field.
- Knowledge of agriculture, finance, and credit administration is preferred.
- Strong marketing and interpersonal skills.
- Strong verbal and written communication skills.
- Strong analytical skills.
- Must be team-oriented.
- Ability to travel as needed.
Skills
- Relationship management
- Consultative lending
- Portfolio management
- Business development
- Cross-selling
- Customer service
- Financial analysis
- Credit administration
- Marketing
- Interpersonal communication
- Verbal communication
- Written communication
- Analytical skills
- Teamwork
Location
- Northeast (8-state territory)
Work Type
- Hybrid work options available after two months of employment
Experience Level
- Commensurate with experience
Education Level
- Bachelor's degree in Economics, Finance, Accounting, Business or a related field
Salary/Compensations
- $65,000 - $130,000
Benefits
- Short Term Incentive
- 401(k) match up to 6% of salary (or student loan payments may qualify)
- Defined Contribution retirement plan funded at 2-9% of salary
- 15-25 days of vacation leave per year
- 12 days of holiday leave per year
- 7.5 days of sick leave in first year, 12 days thereafter
- Unlimited rollover of unused sick leave
- Up to 80 hours of paid Parental Leave
- Family Care Leave
- Health and well-being programs
- Health Savings Account
- Life insurance at 2x base pay
- Accidental Death and Dismemberment insurance at 2x base pay
- Long-term disability insurance at 2/3 base pay
- Tuition reimbursement
- Continuing education and training
- Employee Assistance Program
About the Company
- Farm Credit East is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast.
- Nearly $15 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across an 8-state territory.
- Focuses on Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.
Equal Opportunity
- Farm Credit East is an Equal Opportunity Employer.
- Does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law.
- Aims to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications.
- Provides reasonable accommodation for individuals with disabilities upon request.