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About the Role

As a New Grad Software Engineer at Scale, you will own meaningful, customer-facing work from day one, shipping products, interacting directly with customers, and iterating quickly. You will contribute to the Global Public Sector team's mission of using AI to address critical challenges facing the public sector worldwide.

Responsibilities

Create custom AI applications that will impact millions of citizens
Generate high-quality training data for national LLMs
Provide upskilling and advisory services to spread the impact of AI
Build reinforcement learning and post-training data pipelines that power frontier model development
Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers
Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy
Ship tools that accelerate the growth of new qualified contributors on Scale's platform
Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted
Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale
Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy
Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ contributors completing billions of complex tasks
Develop new AI infrastructure products to visualize, query, and explore Scale data
Build a customer service RAG application that handles thousands of questions a day
Integrate a cutting-edge ML model that predicts churn into a customer's retention system

Requirements

Graduation date in Fall 2026 or Spring 2027
Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics)
Product engineering experience such as building web apps full-stack, integrating with relevant APIs and services, talking to customers, and determining product direction
Previous Product/Software Engineering internship experience
Track record of shipping high-quality products and features at scale
Experience building systems that process large volumes of data
Experience with Python, Typescript, React, and/or MongoDB

Skills

Python
Typescript
React
MongoDB
LLMs
evaluations
agentic systems

Location

Refer to job posting's subtitle for location

Work Type

Full-time

Experience Level

New Grad

Education Level

Bachelor's degree

About the Company

Scale's mission is to develop reliable AI systems for the world's most important decisions.
Scale provides high-quality data and full-stack technologies powering leading models.
Scale helps enterprises and governments build, deploy, and oversee impactful AI applications.
Scale works with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies.
Scale is expanding its team to accelerate AI application development.

Equal Opportunity

Scale is an inclusive and equal opportunity workplace.
Scale is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
Scale is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Scale complies with the United States Department of Labor's Pay Transparency provision.