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About the Role
We are seeking dedicated and interested apprentices for the role of "Kaufleute für Dialogmarketing" (Trainees for Dialogue Marketing) for our Berlin location, starting August 15, 2027. This three-year apprenticeship offers a first-class training program with a clear focus on sales and customer service, allowing you to apply your individual strengths and potentials. You will be a fully integrated member of our team from the start, applying learned skills in the dynamic sales environment of Vattenfall Europe Sales GmbH.
Responsibilities
- Actively shape our service portfolio and develop innovative service solutions.
- Analyze service-related key figures to steer and optimize measures.
- Plan and implement training and quality assurance measures.
- Communicate with external service providers and manage projects in sales and service.
- Take on own tasks with responsibility and creative freedom early on.
- Advise and acquire new customers.
Requirements
- High school diploma or equivalent (Fachhochschulreife) with average grades of at least satisfactory.
- High degree of independence and motivation.
- Very good communication and teamwork skills.
- Strong organizational skills.
Skills
- Sales
- Customer Service
- Communication
- Teamwork
- Organization
Location
- Berlin
Work Type
- Hybrid
- Full-time
Experience Level
- Apprentice
Education Level
- High school diploma or equivalent
Salary/Compensations
- €1,595 gross per month in the first year of apprenticeship
Benefits
- Structured training with a clear focus on sales and customer service.
- Active shaping opportunities in a dynamic and growing energy sales environment.
- Development of conceptual, analytical, methodical, and communication skills.
- Excellent integration of theory and practice at the Oberstufenzentrum Bürowirtschaft I vocational school in Berlin.
- Varied training through a part-time model (3 days company, 2 days vocational school per week).
- Extensive onboarding with other apprentices and dual students.
- Job offer after successful completion of the apprenticeship.
- Long-term career prospects.
- Flexible working hours and location: 37-hour week, flextime with time account, and mobile working.
- 30 vacation days per calendar year.
- Annual special payment and other monetary and non-monetary benefits.
- Deutschland-Ticket and BahnCard 25.
- Diverse further training opportunities and a wide range of job options for personal development.
About the Company
- Vattenfall is a leading European energy company with approximately 21,000 employees, working towards the energy transition.
- We have been electrifying industries, supplying energy, and modernizing lifestyles through innovation and collaboration for over 100 years.
- Vattenfall Europe Sales GmbH is the German sales unit of the Swedish energy provider Vattenfall.
- We market electricity and gas tariffs through various sales and marketing channels, have excellent customer service, and continuously expand our product portfolio.
- We manage marketing campaigns, conduct data analyses, increase the efficiency of sales processes, and optimize procurement portfolios in the energy market.
- We believe energy is essential for quality of life and actively shape a sustainable energy system together with customers, partners, and society.
- Our strategic direction aims to combine economic success with the development of our energy supply, focusing on expanding renewable energy sources and enhancing our product and solution portfolio (e.g., biogas, heat pumps, balcony power plants).
Equal Opportunity
- We are convinced that diversity makes our company more efficient and attractive. Applications from individuals of all ages, gender identities, sexual orientations, and ethnic-cultural backgrounds are welcome.
- Severely disabled individuals will be given special consideration if they have the same professional suitability.