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About the Role
We are seeking an experienced and driven Assistant General Manager to lead operations at Swedish Hill, a neighborhood café and market. This role is responsible for overseeing all aspects of the business, including guest experience, team leadership, and financial performance. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, is passionate about hospitality, and is committed to fostering a strong, collaborative team culture.
Responsibilities
- Oversee daily operations to ensure exceptional service, product quality, and guest satisfaction
- Recruit, hire, train, and develop a high-performing team
- Create and maintain systems for scheduling, training, and performance management
- Foster a positive and accountable team environment
- Monitor financial performance, including sales, labor, and cost controls
- Partner with culinary and beverage teams to ensure seamless operations
- Engage with guests and the local community to build loyalty and grow the business
- Act as a visible leader on the floor, addressing feedback and supporting the team
- Ensure compliance with health, safety, and operational standards
Requirements
- 3+ years of progressive leadership experience in hospitality (restaurant, café, or similar environment)
- At least 2 years in a management role
- Strong knowledge of food & beverage operations and service standards
- Proven ability to manage financial performance and drive results
- Excellent leadership, communication, and problem-solving skills
- Ability to stay composed and effective in a fast-paced setting
- Familiarity with POS systems and restaurant management tools
- Flexibility to work evenings, weekends, and holidays as needed
- Ability to stand, walk, talk, and hear regularly during shifts
- Frequent use of hands and arms for handling objects and equipment
- Occasionally required to lift and move up to 25 pounds
- Ability to stoop, kneel, crouch, or crawl as needed
- Specific vision requirements include close, distance, color, and peripheral vision, with the ability to adjust focus
- Work environment noise level is typically moderate
- If offered this position, you must complete a comprehensive background check, which may include verification of employment history, education, and criminal records. By applying, you acknowledge and agree to this process as a condition of employment.
Work Type
- full-time
Experience Level
- 3+ years of progressive leadership experience in hospitality
- At least 2 years in a management role
Salary/Compensations
- Competitive salary with bonus potential
Benefits
- Comprehensive benefits (medical, dental, vision, disability, life, and pet insurance)
- Paid time off and parental leave
- 401(k) with company participation
- Employee discounts across MML properties
- Opportunities for growth within a dynamic hospitality group
- Support for continued education, including beverage training
- Community engagement and service opportunities
About the Company
- Swedish Hill is a neighborhood café and market from McGuire Moorman Lambert Hospitality (MML), known for its warm hospitality, thoughtful design, and high-quality food and beverage offerings.
- As part of the MML portfolio, Swedish Hill reflects a commitment to creating memorable guest experiences through attention to detail, community connection, and a culture of excellence.
Equal Opportunity
- MML Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other legally protected category. All qualified applicants will be considered based on job-related factors alone.