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About the Role
As an Application and Platform Specialist, you will play a key role in supporting, administering and enhancing the organisation's Microsoft application and platform environment. Working across technologies, you will help deliver secure, reliable and scalable solutions that support critical business operations. This is an exciting opportunity to combine application support, platform administration and continuous improvement while contributing to modernisation initiatives and the adoption of best practice technologies.
Responsibilities
- Administering, configuring and maintaining enterprise Microsoft applications and platforms to ensure secure and reliable service delivery.
- Delivering application lifecycle activities including testing, deployment, release management, monitoring and automation using DevSecOps and CI/CD practices.
- Analysing business requirements and translating them into practical technical solutions, designs and implementation plans.
- Investigating and resolving application incidents, undertaking root cause analysis and implementing improvements to enhance system performance and stability.
- Collaborating with business stakeholders, ICT teams and vendors to deliver platform enhancements, modernisation initiatives and high-quality technical documentation.
Requirements
- Experience administering, supporting and maintaining enterprise Microsoft applications and platform services.
- Knowledge of application support, incident and problem management, testing, monitoring, release management and change control practices.
- The ability to analyse business requirements and translate them into practical technical solutions and implementation plans.
- An understanding of cyber security, access management and governance requirements within enterprise application environments.
- Strong communication and stakeholder engagement skills, with experience working collaboratively with users, vendors and cross-functional ICT teams to resolve issues and deliver improvements.
- Hold Australian or NZ citizenship or Australian Permanent Residency
- Be willing to undertake relevant pre-employment checks such as Criminal Record Check, and Conduct Service Check
- Possess relevant tertiary and/or professional qualifications in ICT or a related discipline, or equivalent demonstrated experience
- Have demonstrated experience administering, supporting and improving Microsoft enterprise application platforms
Skills
- C#/.NET development
- Visual Studio
- MS SQL
- Microsoft Azure (Azure App Services, Azure Functions, Logic Apps, Storage Accounts, Entra ID (Azure AD), and cloud-based application integration)
- SharePoint Online
- Power Platform
- Power Apps
- Power Automate
- Microsoft Forms
Location
- Haymarket
Work Type
- Full-time
Experience Level
- Clerk Grade 7/8
Salary/Compensations
- $116,981.00 - $129,492.00 (plus superannuation and entitlements)
Benefits
- Flexible Working
- Professional Growth
- Work Health, Safety and Wellbeing
About the Company
- We stand beside people when they need it most.
- At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions.
- Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful.
- In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.
Equal Opportunity
- We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
- You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.