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About the Role
We have an exciting opportunity for a Sales Advisor in our Dagenham branch. At Minster, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Responsibilities
- Building excellent relationships with new and lapsed customers to understand and meet their needs.
- Maximizing customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
- Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Preparing quotations, developing competitive pricing, and negotiating commercial terms with clients.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
- Supporting all Company initiatives.
Requirements
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
- Enthusiasm - Radiate positivity and possess an unyielding passion for the merchant world.
- Decency - Embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit - Thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - Take pride in your work and are dedicated to producing top-notch results.
- Great customer focus and desire to do your absolute best to get the best outcomes.
- Ability to build rapport and develop good understanding of your portfolio to secure future projects.
- Pro active.
- Well organised.
- Great attention to detail.
- Efficiently use IT equipment and have a strong telephone presence.
Location
- Dagenham
Work Type
- Full-time
Salary/Compensations
- Competitive Basic Salary
- Performance Related Bonus
Benefits
- 34 days holiday per year
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance - 2 x basic salary (increasing to 4 x with pension contributions)
- Work Perks – High street and online discounts via Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Refer a Friend scheme
- Wellbeing Centre via Work Perks
About the Company
- Quality - Unwavering commitment to providing outstanding products and service that exceed customers’ expectations.
- Supportive Environment - Culture that prioritizes growth, with resources and support to excel.
- Professional Development - Invested in success through apprenticeships, training, and mentoring programs.
Equal Opportunity
- We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.