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About the Role
As an Underwriting Consultant, you’ll be joining one of Canada's top insurers, focused on making thoughtful, well-informed decisions that provide financial security to Canadians and their loved ones. You will be part of a high-performing team, led by passionate professionals with extensive experience, industry knowledge, and a passion for mentorship. Continuous learning pathways and skills development opportunities ensure endless growth for you as you advance in your career.
Responsibilities
- Analyze medical, personal, and financial information to assess eligibility for Life and Critical Illness insurance applications, leveraging quantitative and qualitative data to inform sound decisions.
- Assess and classify risk using underwriting guidelines and professional judgement; gather additional information (e.g., medical evidence) or refer cases as required.
- Make timely, well-reasoned decisions within your authority limits and submit cases exceeding limits for co-sign.
- Partner with reinsurers to negotiate optimal outcomes on complex or unfavourable decisions.
- Engage internal partners, business leaders, and advisors to deliver an advisor and Client-centric experience grounded in expertise, empathy, and trust.
- Communicate decisions clearly and confidently to advisors and (as required) Clients’ physicians—explaining rationale in a way that is respectful, transparent, and easy to understand.
- Respond to inquiries from advisors and general agents while protecting confidentiality.
- Document decisions and supporting rationale, ensuring clear, concise notes that demonstrate thoughtful risk evaluation.
- Drive continuous improvement by identifying opportunities to enhance underwriting quality, efficiency, and consistency.
- Contribute ideas that support innovation, automation, and better outcomes for Clients, advisors and Sun Life.
- Maintain strong medical knowledge and stay current on underwriting approaches, trends, and risk factors.
- Embrace new tools and technology to improve efficiency and accuracy.
Requirements
- Minimum 7 years of experience as an Individual Life Underwriter
- Existing life and critical illness signing authorities
- Analytical, judgement, problem-solving and decision-making skills
- Influencing and negotiation skills
- Knowledge of medicine and risk factors
- Service-oriented attitude with interpersonal skills to work collaboratively with our internal and external partners
- Proven ability to meet tight deadlines and work under pressure while prioritizing multiple tasks
- Specialized training: ALU certificate (or commitment to obtain), with a goal of attaining the Fellow, Academy of Life Underwriting (FALU) and Fellow, Life Management Institute (FLMI) designations
- Bilingualism (French, English, both oral and written) is required for Quebec only
Skills
- Analytical
- Judgement
- Problem-solving
- Decision-making
- Influencing
- Negotiation
- Interpersonal skills
- Medical knowledge
- Risk assessment
Location
- hybrid
- work from home
Work Type
- hybrid
Experience Level
- Minimum 7 years of experience
Education Level
- ALU certificate (or commitment to obtain)
- Fellow, Academy of Life Underwriting (FALU)
- Fellow, Life Management Institute (FLMI)
Salary/Compensations
- When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.
- In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.
- Certain sales focused roles have sales incentive plans based on individual or group sales results.
Benefits
- Flexible Benefits from the day you join, meeting the needs of you and your loved ones
- Our stock ownership program and pension plan give you the chance to invest in Sun Life with company matching opportunities
- An annual bonus based on company and individual performance
- Paid vacation based on experience
- 5 care days available for self-care or care of others (e.g. family or others you may support)
- 10 personal illness days to support your well-being
- Our unique sabbatical program gives you the opportunity to take up to 6 weeks off, every 5 years
- Investment in not-for-profit organizations that are important to you
- Maternity/Paternity top-up program so you can focus on your growing family
About the Company
- At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives.
- Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
- When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
- Discover how you can make a difference in the lives of individuals, families and communities around the world.
- We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.
Equal Opportunity
- Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.
- We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
- We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.