Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Associate - Strategy & Operations role.

Rezi rewrites your resume against DoorDash USA's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Associate - Strategy & Operations posting at DoorDash USA — free, in seconds.

About the Role

As an Associate on the Digital Ordering Strategy & Operations team, you will own one or more product initiatives within our first-party suite from end to end. You will develop the strategy, define key results, and drive execution in partnership with S&O, Product, Engineering, Analytics, Implementation, Sales, and Marketing. This role is ideal for a strategic operator who can move fast and wear many hats, equal parts analyst, builder, operator, and cross-functional leader. You will own zero-to-one experiments and initiatives that improve products already operating at scale, help shape the roadmap with Product, and work directly with merchants and frontline teams to identify the gaps worth solving. Scope on this team grows with demonstrated ownership, and the people who do well here identify problems independently and come back with a plan to solve them. You will join the Foundational Products team, the products that are table stakes for every restaurant we serve and that drive the core of our revenue today across SMB and Enterprise. This is an individual contributor role reporting to the Manager of Strategy & Operations, Foundational Products. We’re especially excited about candidates who’ve worked in fast-moving, founder-led, or resource-constrained environments, those who see lack of structure as an opportunity to build.

Responsibilities

Own product initiatives: Take end-to-end ownership of one or more product initiatives. Develop the strategy, define goals and key results, and build the business case, financial model, and go-to-market plan. Drive execution from launch into growth, with accountability for the results.
Lead cross-functionally: Bring Product, Engineering, Analytics, Implementation, Sales, Marketing, and Support behind a plan and hold partners accountable to it without formal authority. You will be the connective tissue that keeps a launch on schedule and the feedback loop that informs what gets built next.
Analyze: Pair complex data analysis with qualitative insight from merchants and frontline teams to guide strategic decisions. Build your own models, assess weekly performance against key results, and translate findings into action plans, adjusting course as needed.
Experiment: Design and launch zero-to-one tests, build AI tools and automations to support internal processes and product launches, and pilot tools, demos, or prototype agents. Move quickly to retire what does not work and scale what does. You will work directly with merchants, including occasional travel to stores and running in-market tests as needed.
Represent the merchant: Act as the voice of the merchant and the field, leading discovery interviews and synthesizing feedback from Sales, Implementation, Support, and merchants themselves to help influence product roadmaps and go-to-market priorities. You will ensure our products resonate with restaurants and scale with repeatable excellence.
Scale learnings: Codify what works. Build the repeatable frameworks, processes, and enablement that raise the bar across the org, and define best practices for launching new products in a way that’s scalable and measurable.

Requirements

Think like a founder, identifying the problems nobody flagged, building the case for solving them, and driving them to resolution with limited structure or direction
Bring strong analytical horsepower and intellectual curiosity, comfortable diving into complex data and extracting insights that drive real-world decisions
Thrive in fast-paced, high-ambiguity environments, moving with urgency, defaulting to action, taking ownership end to end, and knowing when to bend process to get things done
Lead cross-functional teams through influence, building trust with Product, Engineering, Sales, Account Management, and Marketing partners and holding them to their commitments
Communicate clearly across audiences, presenting findings and defending recommendations with data
Have experience working closely with Sales or frontline teams, and know how to turn insights from those teams into action
Bring hands-on experience using AI, automation, or internal tooling to improve workflows or prototype solutions
Have 2-3 years of experience in strategy, operations, consulting, product, or founder-type roles
Have taken a product or initiative from inception through launch and into growth, leading cross-functional partners without a fully defined brief
Demonstrate the judgment to identify gaps worth solving and shape product priorities alongside S&O and Product partners
Can independently devise and execute a strategy to achieve business outcomes
Bring a strong analytical background, with the ability to synthesize large data sets into meaningful insights (proficiency in SQL preferred)
Lead cross-functionally and influence without authority across Product, Engineering, Data Science, Sales, and Marketing
Define goals and key results for your initiatives, and hold yourself accountable for achieving them
Bring exceptional communication skills, with the ability to explain insights, defend recommendations, and tailor messaging across frontline teams, senior leaders, and merchants
Have piloted or built with AI tools in real-world workflows, such as automating processes, prototyping solutions, or supporting product launches
Bring a founder mindset, identifying problems independently and driving them to resolution
Bachelor's degree required.

Skills

SQL
AI
Automation
Internal tooling
Product strategy
Go-to-market strategy
Financial modeling
Sales forecasting

Location

Remote

Work Type

Full-time

Experience Level

Associate
2-3 years of experience

Education Level

Bachelor's degree

Salary/Compensations

$74,800—$110,000 USD

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)

About the Company

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.