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About the Role

GoHenry is seeking an immediately available People Operations Associate to join their mission of educating the next generation about financial literacy. This role will ensure families invest for tomorrow and help mobilize their community to achieve shared financial goals.

Responsibilities

Act as the primary point of contact for employees and contractors across UK onboarding, changes, and offboarding activities.
Facilitate onboarding activities, including the UK induction programme.
Continuously assess and enhance the employee lifecycle experience.
Process and track compliance items related to onboarding, including UK right to work checks and pre-employment background checks.
Draft and manage employment documentation such as job change letters, and contract amendments.
Prepare, issue, and track employment contracts for new hires and job changes.
Coordinate the set-up and scheduling of training sessions and learning programmes.
Coordinate and own life events and birthday gifts for employees.
Act as a system administrator and vendor partner for Zinc, HiBob, and Emtrain.
Collaborate cross-functionally and support the Lead People Partner with strategic and ad-hoc initiatives.
Build and maintain collaborative relationships with the People team, Managers, IT, Finance, and Legal.
Act as the primary point of contact for reporting and insights requests.
Support the delivery of people data insights by running reports and creating dashboards in HiBob.
Respond to reporting requests from the People team and business partners.
Help maintain data quality by flagging inconsistencies and assisting with routine audits and clean-up efforts.
Learn and apply basic automation and process improvement techniques to streamline recurring reporting tasks.
Contribute to core People processes by providing reporting support and identifying ways to improve the team member data experience.
Conduct regular right to work and pre-employment compliance audits.
Support ad-hoc efforts such as external audits and operational hygiene projects.
Review onboarding and job change related compliance materials on a monthly basis.
Maintain SOPs and process documentation, ensuring updates are reflected.
Maintain excellent working partnerships with Legal, People Partners, IT, and Infosec.

Requirements

Around 3–5 years’ experience in a People Operations, HR Administration, or HR Coordinator role (or equivalent experience), ideally within a UK-based organisation.
Hands-on experience with an HRIS platform (HiBob experience is a strong plus) and comfortable learning new systems and tools quickly.
Working knowledge of UK employment compliance requirements, including right to work checks and background screening.
Experience drafting and issuing employment documentation, such as offer letters, contracts, and contract amendments.
Confident coordinating training and learning logistics, from scheduling sessions to tracking completion.
Strong attention to detail and follow-through.
Comfortable working in a small, close-knit team, wearing multiple hats, and managing a varied workload with general guidance rather than close supervision.
Experience running reports and building dashboards, with a good eye for spotting data inconsistencies.
A proactive, curious mindset and a genuine interest in improving processes and the team member experience.
Excellent written and verbal communication skills, with a compassionate and thoughtful approach to sensitive employee matters.
Comfortable partnering closely with Payroll, Benefits, and senior People Partners on shared priorities.
Take ownership of your work, ensuring tasks are managed promptly and meet high-quality standards.
Be relentless in the pursuit of progress — embrace change and actively seek opportunities to optimise our processes.
Approach challenges or conflict with compassion, curiosity, and as an opportunity to make processes or people better.
Lead with heart, ensuring communication within the team and across partnerships is delivered thoughtfully.
If you find it challenging to meet an expectation or need extra support, raise it promptly.

Skills

HRIS platform experience
UK employment compliance
Drafting employment documentation
Training and learning logistics coordination
Attention to detail
Reporting
Dashboard creation
Process improvement
Written communication
Verbal communication
System administration
Vendor partnership

Location

Work Type

Work from Home, Office, or a mix of both

Experience Level

3-5 years experience

Benefits

Workplace pension plan
33 days of holiday (including public holidays)
Great company events
GoFlex - Work from Home, Office, or a mix of both
Your Birthday Day off
25 days annual leave, in addition to 8 UK bank holidays
Excellent Induction & onboarding program with ongoing learning & development
A choice between Bupa Health Cash Plan or Bupa Private Medical
Death in service – 4x your annual salary from month 1
Physical and Mental Wellbeing support and platforms for you and your family
Family-friendly leave policies
Enhanced maternity leave
Paternity leave
Salary Sacrifice options

About the Company

GoHenry is the money app giving kids a head start in life as they learn to earn, save, spend and invest – all with parental oversight.
Having pioneered a new category in financial education when it launched in 2012, over 2.3 million kids have now learnt money skills with GoHenry.
With the ultimate goal to make every kid smart with money, GoHenry believes the best way to learn is to get hands-on experience with money.