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About the Role
Line Lead is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets.
Responsibilities
- Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
- Meet or exceed inventory production goals on a daily, weekly and monthly basis.
- Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
- Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
- Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
- Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
- Prevent and resolve conflict among team members.
- Monitor and ensure adherence to systems, policies, procedures, and performance standards.
- Review and approve identified mechanical and physical defects of incoming inventory.
- Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
- Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
- Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
- Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
- Effectively manage multiple associates, including ensuring appropriate employee development and performance management.
Requirements
- High School Diploma or GED equivalent
- Experience using computers
- Must be at least 18 years of age
- Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
- Demonstrated understanding of our current reconditioning processes and lean principles
- Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
- Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
- Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
- Ability to maintain high volume and high-quality content in a fast-paced environment.
- Ability to effectively delegate tasks to team members.
- Ability to communicate and interact with others effectively in a professional, courteous manner.
- Ability to communicate clearly and concisely, both written and oral.
- Ability to multitask and prioritize effectively.
- Ability to resolve complex issues with guidance from others.
- Ability to work overtime and on weekends.
- Ability to work variable schedule(s) as necessary.
- Reasonable accommodations will be made for those with disabilities to perform the essential functions of their jobs.
Skills
- Functional expertise in reconditioning process
- Understanding of reconditioning processes and lean principles
- Computer proficiency
- Coaching
- Performance management
- Communication
- Conflict resolution
- Delegation
- Multitasking
- Prioritization
Work Type
- Full-Time Position
Education Level
- High School Diploma or GED equivalent
Salary/Compensations
- $19.00 - $25.00 hourly
Benefits
- Medical, Dental, and Vision benefits
- 401K with company match
- Student loan payments
- Discounts on vehicles
- Benefits for your pets
- Wellness program
About the Company
- Carvana sells cars with a promise to never sell a car to a customer that they wouldn’t sell to their own Mom.
- Cars are inspected, perfected, and photographed in Reconditioning Centers using a 150-point inspection process to verify rigorous mechanical and cosmetic standards.
- The company strives to provide high-quality vehicles and a hassle-free car buying experience.
- Carvana is actively looking for passionate and talented individuals.
Equal Opportunity
- Carvana is an equal employment opportunity employer.
- All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.
- Carvana also prohibits harassment of applicants or employees based on any of these protected categories.