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About the Role
Sony Music Entertainment's Business Solutions team partners with label, marketing, and release planning teams to build tools and workflows for increased effectiveness. This Business Solutions Specialist will support a portfolio of business units, acting as a business-facing, execution-focused role.
Responsibilities
- Serve as the day-to-day point of contact for assigned business units' stakeholders.
- Run requirements-gathering, testing, and feedback sessions with end users and mid-level stakeholders.
- Build and maintain business systems, automations, and workflows.
- Write specs for integrations with internal Sony Music systems.
- Support data migrations for assigned business units.
- Escalate technical or architectural questions.
- Identify and develop power users within each business unit.
- Run basic training sessions and office hours on using AI tools for recurring tasks.
- Track adoption/usage of supported solutions and report on outcomes.
- Follow established governance, privacy, and compliance guardrails.
- Document work using established templates and playbooks.
- Coordinate across time zones with global team members and stakeholders.
Requirements
- 2-5 years in business/systems analysis, solutions consulting, and hands-on no-code/low-code platform development and administration in an enterprise setting.
- Experience building with security and governance in mind.
- Comfortable running point with business unit stakeholders on day-to-day requirements and testing.
- Solid process-mapping and documentation skills.
- Tool-agnostic and eager to learn new platforms.
Skills
- No-code/low-code platform development and administration
- Business/systems analysis
- Solutions consulting
- Process mapping
- Documentation
- AI tools (e.g., Claude Cowork)
- Airtable
- ChatGPT Work
- Google Gemini
Location
- US
- International
Work Type
- Full-time
Experience Level
- 2-5 years
Salary/Compensations
- $100,000—$110,000 USD
Benefits
- Medical, dental, vision, life & disability coverage
- 401K + employer matching
- Company-paid identity theft protection
- Resources for pets
- Mental health and meditation resources
- Industry-leading fertility coverage
- Fully paid leave for childbirth or bonding
- Fully paid leave for caregivers
- Programs for loved ones with developmental disabilities and neurodiversity
- Subsidized back-up child and elder care
- Reimbursement for adoption, surrogacy, tuition, and student loans
- Investment in professional growth and development
- Time off for a winter recess
About the Company
- Sony Music Entertainment fuels the creative journey and has played a pioneering role in music history.
- The company works in more than 70 countries, supporting a diverse roster of artists and creators.
- Sony Music Entertainment operates at the intersection of music, entertainment, and technology.
- The company is committed to artistic integrity, transparency, and entrepreneurship.
- Sony Music Entertainment is a member of the Sony family of global companies.
Equal Opportunity
- Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.