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About the Role
This is a craft-driven role for a Senior Experience Designer who can confidently tackle today’s experience design challenges while helping shape the interfaces of the future. It’s about designing experiences that are intuitive, intelligent, and inclusive, grounded in solid UX principles and open to evolution. Experimentation is essential, embracing emerging technologies and contributing to defining new standards in an AI-driven world. The role requires energy and ambition, with a passion for craft, complex problems, and seeing design as a superpower. You’ll work closely with strategy, technology, creative, and client teams to turn insight into innovation, using technology to unlock better experiences.
Responsibilities
- Lead the UX design on products, services, and platforms across a range of industries.
- Explore how AI-powered interactions can deliver more human experiences.
- Design experiences that evolve and adapt to human interactions.
- Use generative technology and other tools to concept, prototype, and test ideas faster and smarter.
- Translate research into clear user flows, wireframes, and design systems.
- Collaborate with visual designers, strategists, technologists, and clients to shape the work.
- Facilitate workshops and collaborative working sessions.
- Present and rationalize design decisions to internal teams and external stakeholders.
- Contribute to how design teams are built, led, and evolved at R/GA.
Requirements
- Curious about what’s next for UX and see AI as a key part of that evolution.
- Experience launching digital products or services that put people first.
- A clear, structured approach to problem-solving.
- Ability to turn creative concepts into clear, actionable design.
- Think in systems and patterns, not just screens.
- Comfortable working in an agile, collaborative, fast-moving environment.
- Ability to clearly articulate ideas, rationale, and ambition.
- Excited to experiment with AI-powered design tools, and build your own.
- Strong sense of craft, care about the details, and take pride in making things better.
- 4+ years of experience in UX, product, service, or interaction design.
- A portfolio that shows thoughtful, real-world design solutions and the thinking behind them.
- Hands-on experience with AI tools such as ChatGPT, Midjourney, Runway, ElevenLabs, GitHub Copilot, or your own custom stack.
- A track record of using AI in your design process, whether through prototyping, testing, or building internal tools.
- A solid understanding of interaction design principles, accessibility, and inclusive design.
- A drive to contribute to the culture of a progressive, multidisciplinary team.
Skills
- UX design
- Product design
- Service design
- Interaction design
- AI-powered interactions
- Generative technology
- Prototyping
- User flows
- Wireframing
- Design systems
- Collaboration
- Workshop facilitation
- Presentation
- Figma
- Miro
- Google Workspace
- AI tools (ChatGPT, Midjourney, Runway, ElevenLabs, GitHub Copilot)
- Interaction design principles
- Accessibility
- Inclusive design
Location
- London
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
- 4+ years of experience in UX, product, service, or interaction design
About the Company
- R/GA is an independent creative innovation company built for the intelligence age.
- We harness the power of design and technology to create more valuable experiences for people and brands.
- From reimagining interfaces with AI to launching entirely new platforms and services, we help organisations adapt to what’s next and shape what comes after.
- Our teams combine craft, curiosity and technology to deliver work that drives both business and human impact.
- At R/GA, we don’t just respond to change — we help shape it.
Equal Opportunity
- Everyone is welcome at R/GA, and we are committed to empowering our talent to bring their authentic self to work.
- If you have any requests or requirements to support you throughout the interview process, please let us know.