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About the Role
At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys developing and supporting critical technology systems, solving complex technical issues, and working collaboratively to keep systems reliable and efficient, our Programmer Analyst II position could be your next great opportunity. Come grow with us and make a difference every day.
Responsibilities
- Maintain, troubleshoot, and configure the Symitar system to ensure availability.
- Develop, modify, and maintain Symitar core banking applications and utility programs.
- Identify system inefficiencies and implement improvements to optimize core performance.
- Administer and support automation, optical, teller capture systems, and Symitar applications.
- Provide Tier 1 and Tier 2 support for Symitar and other critical applications.
- Serve as an escalation point for complex application support needs.
- Identify problems and determine corrective actions, including developing custom programs.
- Collaborate with vendors to implement new software, troubleshoot issues, and support initiatives.
- Review code for quality assurance and ensure development aligns with SDLC methodologies.
- Maintain accurate technical and procedural documentation for supported systems.
- Provide mentorship and training to junior-level staff.
- Work cross-functionally with internal teams to support system needs and project initiatives.
- Participate in required AML/BSA compliance training.
- Provide on-call support as necessary.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent work experience
- Three to five years of experience with software development
- Proficiency in PowerOn and HTML/CSS3/JavaScript
- Strong understanding of SDLC methodologies (waterfall or agile)
- Strong organizational, analytical, written, and verbal communication skills
- Ability to multitask, follow through, and meet aggressive deadlines
- Ability to work nights, weekends, and off-hours as needed for month-end, quarter-end, and system processing
- Strong interpersonal skills and ability to work effectively on cross-functional teams
- Requirement to work nights, weekends, and/or off-hours, with minimal supervision.
- Good credit standing (verified prior to interview)
- Successful background check and drug screening upon offer
Skills
- PowerOn
- HTML/CSS3/JavaScript
- SDLC methodologies
- SQL
- C#
- Java
- Operating systems
- Relational database management systems
- Symitar-related systems
- Automation tools
- Teller capture systems
Location
- 11149 Research Blvd, Austin, TX, 78759
Work Type
- Monday- Friday 7:30am-4:00pm
- On-call support
- Work nights, weekends, and off-hours as needed
Experience Level
- Three to five years of experience with software development
- Junior-level staff
Education Level
- Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent work experience
Salary/Compensations
- $70,000-$87,500
Benefits
- Medical, dental, vision, disability, and life insurance
- Optional coverage for critical illness, legal support, and more
- Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
- 401(k) with company match and a pension plan
- Volunteer opportunities and credit union-sponsored events
About the Company
- We’re more than a credit union — we’re a community.
- At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
Equal Opportunity
- We celebrate diversity and are committed to creating an inclusive environment for all employees.