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About the Role
This role focuses on expanding the adoption of software and services within a portfolio of named existing client accounts, driving incremental revenue by identifying opportunities for growth and strengthening client relationships.
Responsibilities
- Drive revenue growth by increasing adoption of software and services across existing client accounts.
- Partner with the Client Growth Director and Client Success team to develop and execute long-term account growth strategies.
- Develop a deep understanding of client objectives and business challenges, positioning our solutions to support their desired outcomes.
- Proactively manage relationships across your named accounts, creating regular engagement and identifying opportunities to introduce additional products and services.
- Present products and services to clients, including delivering engaging live demonstrations.
- Develop proposals and support responses to RFPs and other client opportunities.
- Partner with Professional Services to scope client requirements and develop Statements of Work (SOWs).
- Work closely with Legal to facilitate contracting, amendments and SOW execution.
- Maintain accurate Salesforce data and account information to support forecasting, reporting and KPI tracking.
- Build strong client relationships and increase awareness, understanding and appreciation of technology and services.
- Take ownership of your sales quota and actively participate throughout the sales cycle, from identifying opportunities through to closing.
- Apply a Targeted Account Selling methodology to maximise growth across your assigned accounts.
Requirements
- Bachelor’s degree required.
- 8+ years of sales experience, ideally within a B2B software, technology or services environment.
- A positive, proactive “can-do” attitude, with the creativity and resourcefulness to identify opportunities and find solutions.
- Strong team-player mentality, combined with the ability to work independently and take ownership of your accounts.
- A willingness to learn and develop expertise in the intellectual property sector.
- Experience or knowledge across patents, trademarks, copyrights or domains is highly desirable.
- A strong understanding of technology and software, with experience presenting and demonstrating software solutions to clients.
- Excellent organisational skills and the ability to manage multiple stakeholders, accounts and opportunities simultaneously.
- Strong influencing, collaboration and relationship-building skills, both internally and externally.
- Excellent written and verbal communication skills, with the confidence to engage effectively with clients via phone, email and in person.
- Experience using Salesforce or another CRM platform is advantageous.
Skills
- Salesforce or another CRM platform
Location
- Remote
Work Type
- Hybrid
- Remote
- Full-time
Experience Level
- 8+ years of sales experience
Education Level
- Bachelor’s degree
Benefits
- Medical, dental, vision, life and pet insurance
- 401(k) with company match
- 3 weeks of vacation
- 8 company holidays, plus 2 floating holidays
About the Company
- Progressive and dynamic environment
- Casual, collaborative and fun working environment