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About the Role
Technical sales professional responsible for leading the Cisco brand with customers and partners, providing technical solutions to address business needs, and collaborating with account teams to ensure customer success. Serves as a trusted technical advisor.
Responsibilities
- Provides technical solutions to address customer and partner business needs.
- Collaborates with the account team and connected sales teams on the customer plan.
- Serves as an authority or trusted technical advisor by the account team and customer/partner.
- Increases penetration via cross/up-selling and displaces competition.
- Owns technical relationship with customer(s)/partner(s).
- Leads engagements with IT & decision makers at customer/partner and LOB interaction.
- Knowledgeable of customer environment and market, including competitor plays.
- Primary technical sales influencer.
- Translates customer/partner business need into technical requirements.
- Takes the lead on moving deals across technical sales process.
- Designs and presents relevant solution based on technical and business requirements identified by the customer or partner.
- Manages virtual support team of sales resources.
- Leverages relevant tools and resources to support a deal.
- Leads multi-year strategic plans by integrating Cisco’s portfolio with its ecosystem and partner network.
- Leverages deep expertise of Cisco’s portfolio to create new knowledge and collaborates with engineering to shape future products.
- Leads organizations’ technical strategy as a trusted technology and business advisor to C-suite executives.
- Unifies customer’s business vision with emerging industry trends to develop cross-architecture solutions.
- Leads disruptive cross-architecture roadmaps for customers.
- Conceives the overarching vision for demand generation and enablement imperatives.
- Unlocks customer’s untapped market potential through cross-architecture strategies.
- Steers demonstrations to showcase tailored solutions, driving transformation and meeting key business objectives.
- Uses advanced competitive intelligence to drive sustainable market advantage for Cisco.
- Unifies and integrates a diverse coalition of stakeholders to drive synergies and nurture deep, enduring customer relationships.
- Shapes SE teams, engineering teams and leadership to develop innovative knowledge-sharing frameworks, and steer cross-functional informative strategies.
- Drives organizational agility by developing GTM-wide market adaptation strategies.
Requirements
- Bachelors degree+ 12 years of experience, or Masters degree+ 8 years of related experience, or PhD + 5 years of experience.
- 5+ years of broad and deep technical knowledge across one of the following areas: Security, observability, event, or network management.
Skills
- Solid understanding of Cisco’s portfolio, including specialized/architecture perspective.
- Communication and presentation skills with internal partners or external customers.
- Observability or security pre-sales experience.
- Experience in a thought leadership role (e.g., public speaking, writing technical blogs or whitepapers).
Location
- U.S.
- Canada
Work Type
- Full-time
Experience Level
- 12 years of experience (with Bachelors degree)
- 8 years of experience (with Masters degree)
- 5 years of experience (with PhD)
Education Level
- Bachelors degree
- Masters degree
- PhD
Salary/Compensations
- $239,200.00 - $314,900.00 (U.S. and/or Canada)
- $266,100.00 - $394,300.00 (New York City Metro Area)
- $246,800.00 - $383,500.00 (Non-Metro New York state & Washington state)
Benefits
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- Flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses (non-sales roles)
- Performance-based incentive pay (sales roles)
About the Company
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
- Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Because our solutions are everywhere, our impact is everywhere.
- We are Cisco, and our power starts with you.