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About the Role
Rakuten Payment is seeking a technical lead to design, build, and lead the QA Automation Pipeline. This role involves moving beyond manual regression testing to establish an end-to-end automated QA pipeline, from deployment to bug detection and report generation. The ideal candidate will technically lead this vision and grow into the future Tech Lead of our QA automation strategy.
Responsibilities
- Design and implement an end-to-end automated QA pipeline covering automated test kickoff after deployment, bug detection, and quality assurance report generation.
- Build the regression test automation framework from scratch, or significantly extend the existing foundation.
- Integrate test automation into CI/CD pipelines to establish continuous quality assurance mechanisms.
- Explore and adopt next-generation automation technologies, including AI-driven test case generation and self-healing scripts.
- Lead technical decision-making on automation strategy and tool selection as the team's Tech Lead.
- Establish automation best practices and disseminate them across the team.
- Provide technical mentoring to junior and mid-level team members, developing the next generation of QA engineers.
- Drive technical alignment and knowledge sharing with domestic and overseas QA teams, including the India QA team.
Requirements
- Hands-on experience designing and building test automation frameworks at production scale using Selenium, Appium, Playwright, WebDriver, Autify, or equivalent (not personal/side projects).
- Experience integrating test automation into CI/CD pipelines (Jenkins, GitLab CI, or equivalent).
- Experience developing test scripts and automation tooling in Python, JavaScript/TypeScript, Java, or equivalent.
- Practical experience with AI-driven test automation (automated test case generation, self-healing scripts, etc.).
- 5+ years of experience leading end-to-end QA projects as an independent third-party QA (Validation) — not as a developer-side tester — covering test strategy, planning, execution, and reporting.
- QA experience covering web systems and mobile apps (iOS and/or Android).
- Business-level Japanese proficiency is a strong advantage for daily team communication, spec reviews with product teams, and reading Japanese documentation.
- Hands-on experience building end-to-end QA automation pipelines (deployment trigger → test execution → report generation).
- ISTQB Foundation Level or above certification.
- Basic knowledge of Docker / containerization.
- Experience in Agile / Scrum development environments.
- QA experience in FinTech or payment services.
- Experience mentoring or coaching team members.
- Experience presenting test results and quality assurance reports to project stakeholders.
Skills
- Playwright
- Appium
- Selenium
- WebDriver
- Autify
- Python
- JavaScript / TypeScript
- Java
- Jenkins
- GitLab CI
- TestRail
- Jira
- Confluence
- Slack
- Rakuten AI Platform
- LLM-based test generation
- Claude Code
Location
- NBF Shinagawa Tower, Tokyo
Work Type
- Full-time
Experience Level
- 5+ years of experience leading end-to-end QA projects
- Experience mentoring or coaching team members
Education Level
- ISTQB Foundation Level or above certification
About the Company
- Rakuten Group's management philosophy is to empower people and society through innovation, providing more than 70 services to over 100 million customers in Japan and 1.6 billion globally.
- As a member of the Rakuten FinTech Group Company, Rakuten Payment, Inc. operates payment services including Rakuten Pay, Rakuten Edy, and Rakuten Point Card, as well as marketing solutions. Our services are available at approximately 5 million online and offline locations nationwide, serving as a critical piece of social infrastructure.
- Our Quality Assurance Group is an independent third-party QA team whose primary role is Validation — confirming that business requirements are correctly met, independent from the development organization. Our mission is to safeguard product quality and reliability by verifying deliverables from an objective, external standpoint.